Nidal Mohammed Alam

IPDC Finance PLC

• –Developed and executed comprehensive brand strategies aligned with company vision and business goals.
• –Oversaw internal and external corporate communication plans through press releases, media relations, and crisis communications.
• –Built strong relationships with key stakeholders including media, investors, NGOs, and regulatory bodies.

IPDC Finance PLC

• –Streamlined loan origination workflow, cutting processing time by 35% and improving customer experience.
• –Reduced operating cost per loan by 18% and improved portfolio yield by 12%, maintaining PAR <3%.
• –Led a team of 14 specialists in credit risk management, operations, and customer experience.

Daraz – Alibaba Group

• –Reduced Cost per Order by 61%, from $1.69 to $0.67 USD, driving operational profitability.
• –Lowered last-mile delivery cost as a % of GMV from 14% to 8%, expanding margins.
• –Reformed rider onboarding, cutting onboarding time by 40% and improving first-month productivity by 22%.

Likee

• –Achieved 2.8% MoM growth in new users and 6.4% growth in active users.
• –Increased average active days per month per creator from 17 to 21.
• –Increased short video revenue by 4% in five months.

Shohoz Ltd.

• –Formed order-to-delivery process, decreasing delivery delays by 28% and minimizing reconciliation errors by 35%.
• –Achieved 23% customer growth rate in two months.
• –Reduced cost-to-serve per order by 12% and minimized bad debts by 7%, improving gross margin by 9%.