
The Production Team
Usher
🇦🇪 Dubai, UAE🏢 On-site
Customer ServiceEvent ManagementHospitalityPublic Relations
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
What's Your Score?
- See the score The Production Team's ATS gives your resume
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
We are looking for enthusiastic, professional, and customer-focused Ushers to support various live events, exhibitions, conferences, and corporate functions across the UAE. Ushers play a key role in delivering a positive guest experience by assisting attendees and ensuring the smooth flow of event operations.
Key Responsibilities:
- Welcome and assist guests in a friendly and professional manner.
- Direct attendees to registration, seating, entrances, exits, and other designated areas.
- Check tickets, invitations, wristbands, or guest lists as required.
- Provide guests with event information and answer general inquiries.
- Assist with crowd flow, queue management, and wayfinding.
- Support VIP arrivals and reserved seating when required.
- Monitor assigned areas and report any issues or incidents to the Event Supervisor.
- Maintain a neat, professional appearance and uphold excellent customer service standards.
- Follow all event procedures, health and safety guidelines, and instructions from the event management team.
- Assist with other front-of-house duties as assigned.
- Previous experience in ushering, events, hospitality, retail, or customer service is an advantage but not required.
- Excellent communication and interpersonal skills.
- Fluent in English (additional languages are an advantage).
- Friendly, approachable, and service-oriented.
- Well-groomed with a professional appearance.
- Able to stand and walk for extended periods.
- Comfortable working in busy, fast-paced environments.
- Punctual, reliable, and able to work both independently and as part of a team.
- Flexible to work weekdays, weekends, public holidays, and varying shift schedules.
- Must be legally eligible to work in the UAE.
Requirements
- •Excellent communication and interpersonal skills
- •Fluent in English
- •Friendly, approachable, and service-oriented
- •Well-groomed with a professional appearance
- •Able to stand and walk for extended periods
- •Comfortable working in busy, fast-paced environments
- •Punctual, reliable, and able to work independently or in a team
- •Legally eligible to work in the UAE
Nice to Have
- •Previous experience in ushering, events, hospitality, retail, or customer service
- •Additional languages are an advantage
Responsibilities
- •Welcome and assist guests in a friendly and professional manner
- •Direct attendees to registration, seating, entrances, exits, and other designated areas
- •Check tickets, invitations, wristbands, or guest lists as required
- •Provide guests with event information and answer general inquiries
- •Assist with crowd flow, queue management, and wayfinding
- •Support VIP arrivals and reserved seating when required
- •Monitor assigned areas and report any issues or incidents to the Event Supervisor
- •Maintain a neat, professional appearance and uphold excellent customer service standards
Related Jobs4 similar jobs
Browse Similar
Apply Now
What's Your Score?
- See the score The Production Team's ATS gives your resume
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
GCC Info
Company
The Production Team specializes in media production and content creation. They serve clients needing various forms of media output.
Apply Now

