Sr. Operations Executive/Order Management (UAE National)
At a Glance
- Category
- 🚢 Logistics & Supply Chain
- Level
- Mid-Level
- Type
- Part-time
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As a Senior Operations Executive/Order Management, you will play a crucial role in our e& EUAE/Business/PS&BO/Service Delivery & Back Office department. Your primary responsibility will be to oversee the entire order processing lifecycle, from assignment to closure, ensuring timely execution and adherence to set KPIs. You will act as a key liaison between various stakeholders, including CIT, to resolve IT-related issues promptly. Additionally, you will manage escalations, out-of-stock situations, and follow-ups to accelerate order processing. Your tasks will be assigned by the manager, and you will be responsible for confirming and managing orders and KPIs with the Order Management team.
Requirements
- •UAE National
- •Experience in order processing lifecycle
- •Ability to manage escalations
- •Ability to resolve IT-related issues with stakeholders
Responsibilities
- •Oversee entire order processing lifecycle from assignment to closure
- •Ensure timely execution and adherence to set KPIs
- •Act as a key liaison between various stakeholders including CIT
- •Resolve IT-related issues promptly
- •Manage escalations and out-of-stock situations
- •Follow up to accelerate order processing
- •Confirm and manage orders and KPIs with the Order Management team
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60 seconds. $5.88 one-time.
e& Group (formerly Etisalat) is a telecommunications and technology conglomerate offering mobile, fixed, and digital services. It serves customers across multiple countries.