Services Presales Consultant

Services Presales Consultant

Are you an experienced Services Presales Consultant who could provide advice for a game-changing, enterprise-wide IT Transformation service? Do you want to be a hero to Dell´s customers by resolving their complex IT issues?

The Service Presales Consultant works within our Dell Technologies Services (DTS) business unit and leads the IT Transformation services solution definition in close alignment with the Services Sales, Services Delivery Teams and in collaboration with product account teams to position the Dell solution that best meets customer requirements and expected outcomes. IT Transformation services at Dell cover a wide range of technologies and solutions and span across our Consulting, Deployment, Residency, Support and Managed services, all aligned with our product portfolio (Storage, Data Protection, Servers, Converged/Hyperconverged infrastructure and Network).

Join us as a Services Presales Consultant on our Dell Technologies Services team in Riyadh, Saudi Arabia to do the best work of your career and make a profound social impact.

What you’ll achieve:

This is a senior, presales, customer facing role. The Services Presales Consultant will lead the development of client presentations up to C-level management, workshops, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management.

You Will:

• Support highly complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the IT transformational journey in both business value and technology terms with a special focus on Multi Cloud, Data Center and Automation/Integration

• Be part of the CEE META (Central Eastern Europe, Middle East, and Africa) team of Services Presales Consultants and work on opportunities in Saudi Arabia as well as across the region. Beside of being engaged on opportunities directly you will also support your country-based Services Presales Consultants with subject-matter expertise

• Manage Solution development (sometimes using expertise from other disciplines) including solution design, scope documents, risk profile, and financials; coordinate the Team of Subject Matter Experts and Solution Architects in the Solution definition and services effort estimates

• Create deliverables, RFP responses and SOW based on Dell Services offers according to the Solution needs. Act as the Services Presales solution owner and contribute to the sales pursuit strategy. Ensure internal Services Deal Governance is applied to all proposals (RFP and SOWs) and support deal negotiation and closure to include transition to service delivery

• Contribute to business results through quality of solution, advice and decisions. SME and evangelist regarding Dell Services Brand: represent DTS in Dell Tech Organization through internal presentations, programs and training

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

• Expert level experience in IT transformation including Multi Cloud solutions, Data Center, Virtualization, Automation, Infrastructure-as-Code, Application Transformation, Data Analytics and AI solutions and integration of all these into existing IT environments. Proficient in multiple service areas and technologies

• Previous experience of acting as a solution lead, pre-sales consultant, solution architect and proven skills and experience in constructing services solutions (scope services, assemble effort estimates, plan programs and work packages)

• Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts

• Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning

• Exceptional consulting skills, including methods, tools and techniques to apply within an IT transformation context; professional communication skills in English; ability to work across EMEA in an international environment

Desirable Requirements

• Working knowledge of Dell and VMware product portfolio. Understanding of IT cyber-Security and Artificial Intelligence and Cloud Hyperscale’s solutions

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.