Senior VIP Relationship Manager, CIS

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<h2 class="heading-2 ace-line old-record-id-doxlgpANLHz7HX19U7y9uqLN1Vi">Who We Are</h2>
<div class="ace-line ace-line old-record-id-doxlgo7jwmMifT6u81wqiQARfIh">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div>
<div class="ace-line ace-line old-record-id-doxlgeMS7sZKE7eHvVFBHuWF1gb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div>
<div class="ace-line ace-line old-record-id-doxlgSXBYoV9mhnlW7Mw54m5WRe">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div>
<div class="ace-line ace-line old-record-id-doxlgmPYQR4PRXaCxJk9hwWzumb">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div>
<h2 class="heading-2 ace-line old-record-id-doxlgt6ix2u2qGGGvfQF70MEtte"><strong>About the Opportunity</strong></h2>
<div class="ace-line ace-line old-record-id-doxlgLREN2x6vnVLhX70ZQYkG9g">Relationship Manager / VIP Accounts Manager (CIS) leads account management efforts within the VIP retail program in the CIS region. The Relationship Manager is expected to work closely with various stakeholders, including regional and global growth teams, product and engineering teams, and Business Intelligence teams, as well as effectively lead a team of regional sales. He/She will proactively nurture and enhance relationships with local key trading accounts, VIP accounts, being in contact with them frequently and building relationships.</div>
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<h2 class="heading-2 ace-line old-record-id-EUBidPzQpoeAWuxYnBOlAbQZgFg"><strong>What You’ll Be Doing</strong></h2>
<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-WUpwdTSkMonBSSxxfnkl82n6gLh" data-list="bullet">
<div>Primary point of contact for a number of actively trading VIP clients.</div>
</li>
<li class="ace-line ace-line old-record-id-TkxHdznBpouTmdxY0zUls48dgud" data-list="bullet">
<div>Expanding relationships with existing customers by sustained communication, understanding of their needs, supporting inquiries.</div>
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<li class="ace-line ace-line old-record-id-O910d9bIIohmPXx9AlNlfNNMgBg" data-list="bullet">
<div>Support users to navigate OKX range of product offerings, VIP structure, and key updates and changes on the OKX platform and products.</div>
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<li class="ace-line ace-line old-record-id-Co6HdXwZmo3wHIxaeEOlnQqJgFd" data-list="bullet">
<div>Offer and manage VIP upgrades and various product configurations.</div>
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<li class="ace-line ace-line old-record-id-XvuNdJyejokgcrx5DxClWA4Kg5g" data-list="bullet">
<div>Responsible for the revenue growth from trusted accounts and scaling business partnership</div>
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<li class="ace-line ace-line old-record-id-NiQkdXomTorfTEx6bkZlWLfAgzB" data-list="bullet">
<div>Actively contribute to the regional strategies that align with the overall company goals, recommend and see through objectives, targets, and action plans, keeping to timelines.</div>
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<li class="ace-line ace-line old-record-id-Kznmd2qqVonGEzxqMetlgcBEg4c" data-list="bullet">
<div>Support Product & Engineering lines for product development activities</div>
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<div>Active involvement in regional online and offline marketing activities and business events; stay up-to-date with industry/product/social trends and customers’ views and attitudes.</div>
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<div>Comply with the company’s guidelines and practices.</div>
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<li class="ace-line ace-line old-record-id-Ismgdy9plowpWCxitFelrPBJgNd" data-list="bullet">
<div>Monitor competitor activity, analyze market trends, and provide insights to improve OKX VIP offerings.</div>
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</ul>
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<h2 class="heading-2 ace-line old-record-id-J0kndfiTzoxpaax4F5El6AB8gYe"><strong>What We Look For In You</strong></h2>
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<li class="ace-line ace-line old-record-id-BgdgdKXa7oYRqUxIT5Ml9jf3g9c" data-list="bullet">
<div>Account management experience in Cryptocurrency, Finance, FX, or any related space</div>
</li>
<li class="ace-line ace-line old-record-id-ApeddYPFJoXoiLxay3nl20eygOb" data-list="bullet">
<div>Strong client management skills including maintaining strong relationships, organizing client profiles and incentivising client business activities.</div>
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<li class="ace-line ace-line old-record-id-TEuCdS5IOoGTufxz7QTlsXgUgNg" data-list="bullet">
<div>Solid project management skills and the ability to manage multiple priorities and deadlines</div>
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<li class="ace-line ace-line old-record-id-RxeUddYJUoP7Bixi069l2FpbgHc" data-list="bullet">
<div>Strong analytical and problem-solving skills and enthusiasm with a data-driven approach</div>
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<li class="ace-line ace-line old-record-id-CewHdnvAhoxvi7xwzyKltH8CgCd" data-list="bullet">
<div>Understanding of trading systems and API is a strong plus.</div>
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<div>Open to business traveling to CIS, MENA, SEA or other regions if required.</div>
</li>
<li class="ace-line ace-line old-record-id-RKG4dYL6pooPd0xhtGalL6g1gsd" data-list="bullet">
<div>Good communication skills and ability to collaborate with diverse and international internal teams and external partners; experience working with key stakeholder management; Able to work with stakeholders across different levels</div>
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<li class="ace-line ace-line old-record-id-IpIQdzuV0oh7yfxN5lglMBB6gue" data-list="bullet">
<div>Being fluent in English and native Russian is a must.</div>
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</ul>
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<p><span class="text-only" data-eleid="24"><strong>Perks & Benefits<br></strong></span></p>
<ul>
<li>Competitive total compensation package</li>
<li>L&D programs and Education subsidy for employees' growth and development</li>
<li>Various team building programs and company events</li>
<li>Comprehensive healthcare schemes for employees and dependants</li>
<li>More that we love to tell you along the process!</li>
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<div data-lark-html-role="root"><span class="text-only" style="color: rgb(236, 240, 241);" data-eleid="3">#LI-AZ1 #LI-HYBRID</span></div>
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</div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span>
<div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div>
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<div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>