Vodafone Qatar
Senior Specialist – Digital Insurance
🇶🇦 Doha, Qatar🏢 On-site
Digital InsuranceProduct ManagementBusiness AnalysisStakeholder ManagementInsurance RegulationsProduct Development
At a Glance
- Category
- 🏦 Finance & Banking
- Level
- Senior
- Type
- Full-time
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60 seconds. $5.88 one-time.
- Lead the assessment, development and delivery of customer-focused digital insurance propositions.
- Own product prioritization, proposition design, business requirements, customer journeys and launch-readiness recommendations.
- Identify, evaluate and manage relationships with insurers, technology providers and other relevant partners.
- Lead commercial negotiations covering product terms, commissions, service levels and partner responsibilities within approved authority limits.
- Own business performance across customer acquisition, conversion, revenue, retention, service quality and partner delivery.
- Establish effective operating processes covering sales, policy servicing, complaints, renewals, cancellations and claims coordination.
- Ensure activities comply with applicable insurance regulations, internal policies, customer-protection requirements and approved operating controls.
- Maintain clear accountability between distribution activities and insurer-retained responsibilities, including underwriting, pricing, reserving and claims liability.
- Coordinate delivery across Legal, Compliance, Risk, Technology, Finance, Operations, Marketing and Customer Care.
- Identify and escalate regulatory, operational, commercial and customer risks, with authority to pause activities where material control gaps exist.
- Prepare management reporting, business cases and decision papers, and recommend corrective actions where performance or delivery falls below expectations.
- Act as the principal business owner for day-to-day decisions within the approved strategy, budget, delegated authority and governance framework.
Requirements
- •Experience in assessing and developing digital insurance propositions
- •Ability to own product prioritization and proposition design
- •Experience in managing relationships with insurers and technology providers
- •Ability to lead commercial negotiations on product terms and commissions
- •Knowledge of insurance regulations and customer-protection requirements
- •Experience in coordinating cross-functional delivery (Legal, Risk, Tech, Finance)
- •Ability to prepare management reporting and business cases
Responsibilities
- •Own business performance across acquisition, conversion, revenue, and retention
- •Establish operating processes for sales, servicing, complaints, and claims
- •Identify and escalate regulatory, operational, and commercial risks
- •Act as principal business owner for day-to-day decisions within strategy and budget
- •Maintain accountability between distribution activities and insurer-retained responsibilities
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What's Your Score?
- See the score Vodafone Qatar's ATS gives your resume
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
GCC Info
Company
Vodafone Qatar
1000-5000 employees
Vodafone Qatar provides mobile, fixed-line, and digital services to consumers and businesses. It is a major player in the Qatari telecommunications market.