VAM Systems
Salesforce Business Analyst
🇶🇦 Doha, Qatar🏢 On-site
SalesforceBusiness AnalysisCRMAgileScrumUATSolution Design
At a Glance
- Category
- 💻 Technology
- Level
- Mid-Level
- Type
- Full-time
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Job Description
We are currently looking Salesforce Business Analyst our Qatar operations.
Required Qualifications
- 4 - 6+ years’ experience as Salesforce Business Analyst
- Strong understanding of CRM-driven business processes
- Experience in regulated or enterprise environments
- Hands-on familiarity with Salesforce capabilities
- Strong documentation discipline Preferred
- Salesforce Business Analyst Certification
- Agile / Scrum certification
- Experience with large user base (300+ users)
- Experience working with multiple system integrations
Key Competencies
- Structured thinking
- Process redesign capability
- Stakeholder management
- Strong written documentation
- Business-value orientation
Key Responsibilities
Conduct workshops with stakeholders across departments
- Document current and future state processes
- Identify inefficiencies and automation opportunities
- Map regulatory and compliance requirements into system workflows
Requirements & Solution Design
- Translate business needs into detailed functional requirements
- Create user stories and acceptance criteria
- Collaborate with Admin and Developer on solution feasibility
- Ensure alignment with enterprise architectural standardsBacklog & Governance Management
- Manage Salesforce enhancement backlog
- Prioritize initiatives based on impact and ROI
- Facilitate change control discussions
- Prevent direct business-to-developer bypass Testing & Adoption
- Coordinate UAT cycles
- Define test cases
- Support training materials and user enablement
- Drive adoption metrics and feedback loopsJoining time frame: 2 weeks (maximum 1 month)
Requirements
- •4 - 6+ years’ experience as Salesforce Business Analyst
- •Strong understanding of CRM-driven business processes
- •Experience in regulated or enterprise environments
- •Hands-on familiarity with Salesforce capabilities
- •Strong documentation discipline
Nice to Have
- •Salesforce Business Analyst Certification
- •Agile / Scrum certification
- •Experience with large user base (300+ users)
- •Experience working with multiple system integrations
Responsibilities
- •Conduct workshops with stakeholders across departments
- •Document current and future state processes
- •Identify inefficiencies and automation opportunities
- •Map regulatory and compliance requirements into system workflows
- •Translate business needs into detailed functional requirements
- •Create user stories and acceptance criteria
- •Collaborate with Admin and Developer on solution feasibility
- •Manage Salesforce enhancement backlog and prioritize initiatives
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