Sales Executive - Residences

About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.Your Day to DayAs a Sales Executive - Residences, you will support the commercial success of the Residences by driving residential sales, developing new business opportunities, and maintaining strong relationships with existing and prospective residents, corporate clients, relocation companies, and key business partners.The role will focus on positioning the Residences as a preferred choice for long-term and extended-stay accommodation, while ensuring a seamless and personalized experience throughout the sales journey. The successful candidate will combine a strong commercial mindset with excellent relationship-building skills and a genuine understanding of the expectations of luxury residential guests.Key Responsibilities include:
• Drive sales activities for the Residences in line with the property's commercial strategy, occupancy objectives, and revenue targets.
• Identify and pursue new residential business opportunities through proactive prospecting, networking, market visits, referrals, and existing business relationships.
• Develop and maintain a strong pipeline of prospective residents and corporate accounts.
• Conduct property tours and presentations for prospective residents, corporate clients, relocation companies, and other relevant partners.
• Understand prospective residents' requirements and recommend the most suitable residential options, packages, and services.
• Follow up on leads and enquiries in a timely and professional manner, converting opportunities into confirmed residential contracts.
• Support the achievement of occupancy, average rate, and revenue objectives for the Residences.
• Develop and maintain strong relationships with existing residents and key corporate accounts to encourage retention, repeat business, and referrals.
• Maintain regular contact with corporate decision-makers, HR departments, relocation companies, embassies, and other potential sources of residential business.
• Identify opportunities to increase business through account development, renewals, upgrades, and extended stays.
• Ensure that all client and resident interactions reflect the standards and values of the InterContinental brand.
• Monitor local residential, serviced apartment, and luxury accommodation trends.
• Maintain awareness of competitor offerings, rates, promotions, facilities, and positioning.
• Provide regular feedback to the Sales and Revenue teams regarding market conditions, competitor activity, customer preferences, and emerging business opportunities.
• Identify new market segments and potential sources of long-term residential business.
• Work closely with Revenue Management, Front Office, Reservations, Finance, and other operational departments to ensure a smooth sales-to-residence journey.
• Communicate confirmed bookings, special requirements, contract details, and resident preferences accurately and in a timely manner.
• Support the resolution of commercial or service-related matters involving prospective and existing residents.
• Ensure that all commercial activity is accurately recorded in the relevant systems and that sales pipelines and account information remain up to date.
• Maintain accurate records of sales activities, leads, accounts, contracts, and opportunities.
• Prepare regular sales activity reports and provide updates on pipeline development and business conversion.
• Ensure all proposals, quotations, contracts, and correspondence are prepared accurately and professionally.
• Follow established sales processes, commercial guidelines, and approval procedures.What We Are Looking For
• Previous experience in hotel sales, serviced residences, residential leasing, luxury accommodation, corporate sales, or a related commercial role.
• Strong understanding of the Doha corporate and residential market would be an advantage.
• Proven ability to develop relationships and generate new business opportunities.
• Excellent communication, negotiation, and presentation skills.
• Strong customer and relationship management skills.
• Commercially driven, with a clear focus on achieving business objectives.
• Well organized, proactive, and able to manage multiple opportunities and priorities.
• Confident conducting property tours and presenting residential solutions to prospective clients. What We OfferWe’ll reward all your hard work with competitive salary and benefits.Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.