Merchant Acquisition Specialist

Acquire and onboard merchants and local business owners to the platform, helping them launch successfully and generate their first sales.

## Key Responsibilities

### Merchant Acquisition

• Identify and approach target merchants.

• Conduct field visits and meetings.

• Present the platform and its benefits.

• Build and maintain a merchant pipeline.

• Generate qualified merchant leads.

### Merchant Onboarding

• Assist merchants with registration and account setup.

• Support product uploads and account activation.

• Coordinate the merchant's first live stream.

• Follow up until the first successful sale.

### Relationship Management

• Build long-term merchant relationships.

• Gather merchant feedback and requirements.

• Report opportunities and challenges to management.

• Maintain regular communication with merchants.

### Sales & Performance

• Achieve monthly acquisition targets.

• Increase merchant activation rates.

• Improve merchant conversion rates.

• Support merchants in becoming active sellers.

• Experience in sales, business development, merchant acquisition, or account management.

• Strong communication, negotiation, and persuasion skills.

• Ability to conduct field visits and face-to-face meetings.

• Self-motivated and results-driven.

• Familiarity with e-commerce or marketplace businesses is a plus.

## KPIs

• Number of acquired merchants.

• Number of activated merchants.

• Number of merchants generating sales.

• Lead-to-signup conversion rate.

• Merchant activation rate.

• First-sale conversion rate.

• Merchant retention after 30 days