Graduate Trainee - Vendor Management (UAE Nationals)
At a Glance
- Category
- 🚢 Logistics & Supply Chain
- Level
- Junior
- Type
- Full-time
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Key Result AreaKPIs / Performance MeasuresMain Tasks
Vendor Governance -Risk & Compliance
Quantitative
Facilitate 80% Completion within Timeframe=Satisfactory-3
Facilitate 90% Completion within Timeframe=Superior-4
Facilitate 100% Completion within Timeframe=Stretch-5
· Ensure all vendor engagements comply with outsourcing policies, regulatory requirements, and internal audit standards.· Outsourcing Policy-Facilitate additional activities
o Documentation- Introduce outsourcing activity o Contract Management to RFP and Pricing Participation
Change order implementation
Issue escalation
Service Delivery & SLA Performance
KPI:
% SLA adherence across all vendors (monthly/quarterly)
Number of SLA breaches / service failures
TAT compliance and first-time-right rate
- Ensure end-to-end vendor performance meets agreed Service Level Agreements (SLAs) across availability, turnaround time (TAT), and service quality.
- Identify , Review and recommend standards that are based on Business requirement , relevant and appropriate to business needs
- Coordinate capacity planning based on business cycle trends and initiatives
- Monitor and report partner performance on a monthly basis
- Administer financial regime (Service Debits & Credits)
Service & Cost Optimization
% cost reduction / cost avoidance achieved (YoY or per contract cycle)
Invoice accuracy rate and billing discrepancies
Budget adherence / cost-to-serve
• Optimize vendor cost while maintaining or improving service performance
.
Involve in RFP process for all contract renewals
Reporting and managementQuantitative
Facilitate 80% Completion within Timeframe=Satisfactory-3
Facilitate 90% Completion within Timeframe=Superior-4
Facilitate 100% Completion within Timeframe=Stretch-5
Work with respective vendors: · Periodic Management & Monitoring & reporting of performance of service providers in line with Terms of Reference· Establish FIN governance structure for vendor management· Consolidation of all non-Tanfeeth Monthly /Quarterly performance review with unit heads · Review all change order documentation completions period 2016· Financial /Invoicing Management within agreed timeframes.· Review and facilitate closure of all Vendor Open audit observations (Exit Clause & Reporting)· Institutionalize the change request process & internally handover projects / mini projects to GOPS Projects team.
Involve in RFP process for all contract renewals
Requirements
- •UAE National
- •Knowledge of outsourcing policies and regulatory requirements
- •Ability to manage end-to-end vendor performance
- •Understanding of RFP processes and pricing
Responsibilities
- •Ensure vendor engagements comply with outsourcing policies and internal audit standards
- •Facilitate documentation for outsourcing activities and contract management
- •Monitor and report partner performance on a monthly basis
- •Administer financial regime including service debits, credits, and invoice accuracy
- •Optimize vendor costs while maintaining service performance
- •Coordinate capacity planning based on business cycle trends
- •Conduct periodic management monitoring and performance reviews with unit heads
- •Review and facilitate closure of all vendor open audit observations
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- Get to the top of Emirates NBD's applicant pile
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60 seconds. $5.88 one-time.
Emirates NBD is a leading banking group in the Middle East, North Africa, and Turkey. It offers a comprehensive range of banking and financial services.