Cenomi Centers
Engineering Manager – Salesforce CRM
🇸🇦 Riyadh, Saudi Arabia🏢 On-site
SalesforceService CloudMarketing CloudData CloudCustomer 360AgentforceCRM
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leads the delivery and operational excellence of the organization’s Salesforce customer platforms, including Service Cloud, Loyalty, Marketing Cloud, Data Cloud / Customer 360 ("data 360"), and Agentforce capabilities. The role ensures scalable design, secure integrations, high adoption, and continuous enhancement of customer service and engagement experiences.
Requirements
- •Experience leading Salesforce platform delivery
- •Experience with Service Cloud, Loyalty, Marketing Cloud, Data Cloud
- •Experience with Agentforce capabilities
- •Ensuring scalable design
- •Ensuring secure integrations
- •Driving high adoption
- •Continuous enhancement of customer service and engagement
Responsibilities
- •Lead delivery of Salesforce customer platforms
- •Oversee operational excellence of Salesforce platforms
- •Manage Service Cloud, Loyalty, Marketing Cloud, Data Cloud / Customer 360
- •Manage Agentforce capabilities
- •Ensure scalable design
- •Ensure secure integrations
- •Drive high user adoption
- •Oversee continuous enhancement of customer service and engagement experiences
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Don't Risk It
- Scan your CV for errors before Cenomi Centers sees it
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
GCC Info
Company
Cenomi Centers
250-1000 employees
Cenomi Centers is a key player in Saudi Arabia's retail real estate sector, developing and managing high-quality shopping destinations. It aims to enhance the retail experience for consumers.
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