Affiliate Relationship Manager - MENA

About the Role

We are looking for an experienced Affiliate Relationship Manager (ARM) to manage and grow long-term relationships with key affiliates and channel partners across global markets.

This role is not focused on cold acquisition or aggressive business development. Instead, the ARM acts as a strategic partner manager responsible for affiliate retention, revenue growth, relationship stability, and risk awareness.

The ideal candidate understands the crypto/FX affiliate ecosystem deeply, is highly relationship-oriented, commercially sensitive, and capable of balancing growth with compliance and platform interests.

Responsibilities

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Manage and maintain relationships with existing affiliates, KOLs, trading communities, and strategic partners

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Drive affiliate performance growth across user acquisition, trading volume, retention, and revenue contribution

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Monitor affiliate performance metrics and identify abnormal behaviors, risks, or growth opportunities

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Handle affiliate concerns professionally, including commission disputes, competitor poaching, and operational escalations

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Collaborate with internal teams including Marketing, Product, Operations, Risk, Compliance, and Legal

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Design and execute joint campaigns, incentive programs, and partnership initiatives with affiliates

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Analyze affiliate ROI, trading behaviors, and lifecycle performance to improve overall ecosystem efficiency

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Identify and prevent potential risks such as wash trading, arbitrage abuse, multi-accounting, or non-compliant traffic sources

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Maintain strong market awareness of competitor affiliate programs, commission structures, and industry trends

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Support affiliate onboarding, due diligence, and long-term relationship development

Requirements

Industry Experience

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Experience in Crypto, FX, CFD, Trading Platforms, or related financial industries

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Familiar with exchange affiliate ecosystems, commission structures, and rebate mechanisms

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Experience in Affiliate Marketing, Key Account Management (KAM), or B2B partnership management

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Strong understanding of affiliate lifecycle management and partner incentive systems

Core Competencies

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Strong relationship management and stakeholder communication skills

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Ability to handle sensitive partner situations with maturity and professionalism

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Good analytical skills with the ability to interpret trading volume, retention, ROI, and behavioral trends

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Commercial negotiation capability for exclusive partnerships, tiered commissions, and co-marketing campaigns

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Strong risk awareness regarding affiliate abuse, compliance concerns, and suspicious trading activities

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Cross-cultural communication skills; experience managing LATAM, MENA, SEA, or global markets is preferred

Personality & Mindset

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Patient, stable, and long-term relationship oriented

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Strong service mindset and partnership mentality

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High emotional intelligence and strong interpersonal sensitivity

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Able to detect early signals of affiliate churn, competitor engagement, or business decline

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Self-driven, detail-oriented, and capable of working in a fast-paced environment

Nice to Have

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Trading or quantitative trading background

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Experience in compliance, risk control, or partner due diligence

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Experience managing online communities or affiliate ecosystems

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Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.