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Home/Jobs/Client Director - Digital Marketing
Chain Reaction logo
Chain Reaction

Client Director - Digital Marketing

🇦🇪 Dubai, UAE🏢 On-site
Digital MarketingClient ManagementBusiness DevelopmentSales StrategyAccount ManagementPPCSEO
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Job Overview

We are seeking an experienced and commercially driven Client Director with 8–12 years of experience in digital marketing and client leadership.

The ideal candidate has a strong track record in leading pitches, winning RFPs, managing a portfolio of clients, and driving revenue growth through strategic account expansion.

This role requires a senior leader who can combine strategic thinking, commercial ownership, and full-funnel digital expertise to grow both new and existing business.

Key Responsibilities

• Lead and manage end-to-end pitching and RFP processes
• Develop winning proposals, strategic decks, and commercial frameworks
• Own and deliver against assigned revenue targets
• Drive new business acquisition and pipeline growth
• Manage and grow a portfolio of key client accounts
• Identify and execute upselling and cross-selling opportunities
• Develop integrated full-funnel digital strategies (awareness, consideration, conversion, retention)
• Build strong, long-term client partnerships at senior stakeholder level
• Collaborate with internal teams (performance, media, creative, content, analytics) to ensure delivery excellence
• Monitor account performance and ensure client satisfaction, retention, and profitabilityRequirements

Requirements

• 8–12 years of experience in client servicing, account leadership, or business development within digital marketing
• Proven track record of winning competitive RFPs and leading successful pitches
• Strong commercial acumen with experience owning revenue targets
• Demonstrated ability to drive account growth through upselling and cross-selling
• Deep understanding of full-funnel digital marketing strategy
• Experience managing multiple clients and cross-functional teams
• Excellent presentation, negotiation, and stakeholder management skills
• Results-driven mindset with strong leadership capabilities

Preferred Background

• Agency experience preferred
• Experience handling large or regional accounts
• Strong analytical and performance-driven approach

Requirements

  • •8–12 years of experience in client servicing, account leadership, or business development within digital marketing
  • •Proven track record of winning competitive RFPs and leading successful pitches
  • •Strong commercial acumen with experience owning revenue targets
  • •Demonstrated ability to drive account growth through upselling and cross-selling
  • •Deep understanding of full-funnel digital marketing strategy
  • •Experience managing multiple clients and cross-functional teams
  • •Excellent presentation, negotiation, and stakeholder management skills
  • •Results-driven mindset with strong leadership capabilities

Nice to Have

  • •Collaborate with internal teams (performance, media, creative, content, analytics) to ensure delivery excellence
  • •Monitor account performance and ensure client satisfaction, retention, and profitability
  • •Agency experience preferred
  • •Experience handling large or regional accounts
  • •Strong analytical and performance-driven approach

Responsibilities

  • •Lead and manage end-to-end pitching and RFP processes
  • •Develop winning proposals, strategic decks, and commercial frameworks
  • •Own and deliver against assigned revenue targets
  • •Drive new business acquisition and pipeline growth
  • •Manage and grow a portfolio of key client accounts
  • •Identify and execute upselling and cross-selling opportunities
  • •Develop integrated full-funnel digital strategies (awareness, consideration, conversion, retention)
  • •Build strong, long-term client partnerships at senior stakeholder level

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