Mashreq Bank
Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group
🇦🇪 UAE, UAE🏢 On-site
Personal BankingTelesalesCRMRelationship ManagementBusiness Development
At a Glance
- Category
- 🏦 Finance & Banking
- Level
- Mid-Level
- Type
- Full-time
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Job Purpose
- To achieve monthly KPIs assigned
- To ensure that telesales activities are directed to meeting sales targets.
- To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
- To manage relationships of assigned portfolio through outbound channels along with Personal Loan Sales and Fulfillment.
- Generating revenue through Personal Banking Personal Loan Sales.Ensuring end to end customer service, ensuring quality growth in earnings through focused penetration of target segments with optimal risk propositions.
Key Result Areas
- Meeting the KPI Targets set in term of revenues Through PL Sales and PL Fulfillment.
- Acquire new Business through Cross sell to increase penetrations.
- Managing assigned Leads via CRM within the agreed TAT (Drop Offs).Ensure controls requirement of the business are adhered to in line with Bank policies to ensure quality growth in business.
Knowledge Skills and Experience
- Strong analytical, logical skills
- Sound market knowledge and Personal Banking understanding.
- Sound technical skill set across diverse products.Diploma / Highschool, 1- 2 years of relevant work experience in Personal Banking in the functions of PMU/ Relationship Management/ Tele Sales/Services.
Requirements
- •Strong analytical and logical skills
- •Sound market knowledge and Personal Banking understanding
- •Sound technical skill set across diverse products
- •1-2 years of relevant work experience in Personal Banking
- •Experience in PMU, Relationship Management, Telesales, or Services
Responsibilities
- •Achieve monthly KPIs assigned for Personal Loan (PL) Sales and Fulfillment
- •Direct telesales activities to meet sales targets
- •Maintain service standards and monitor performance to achieve top productivity
- •Manage relationships of assigned portfolio through outbound channels
- •Generate revenue through Personal Banking Personal Loan Sales
- •Ensure end-to-end customer service and quality growth in earnings
- •Acquire new business through cross-selling to increase penetration
- •Manage assigned leads via CRM within agreed Turnaround Time (TAT)
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GCC Info
Company
Mashreq Bank
5000+ employees
Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.