Jobs for Humanity
Waiter
🇸🇦 Riyadh, Saudi Arabia🏢 On-site
HospitalityFood & BeverageCustomer ServiceHACCPMenu Knowledge
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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Company Description
A fast-growing hospitality and Food & Beverage company dedicated to creating memorable dining experiences through premium restaurant concepts, high service standards, and passionate teams across the Kingdom.
Job Description
Scope and Objectives
This position is concerned with being responsible for serving food & beverage to the guest according to the service standards, policy, procedure & etiquette, in line with our motto.
Key Deliverables and Responsibilities
- Ensure correct grooming standards are followed at all times
- Exceed guest satisfaction by knowing preferences and update profiles
- Maintain detailed knowledge of the restaurant menu & daily specials at all times
- To be familiar with the beverage service including glasses used and appropriates garnishes
- Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis
- Anticipate and service of guests' requirements at all times
- Following up daily financial targets of area/division
- Use opening and closing checklist to ensure smooth opening and closing of the venue
- Ensure service stations are constantly cleared and re-stocked during service
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Present menus in a proactive manner
- To feel empowered and accountable within the work place
- Keep manager on duty updated of any guest feedback so they can update the Glitch Report
- Maintains the HACCP & FIFO standards as required by the regional governing body
- Follow Hotel Evacuation Policy in case of an Emergency
- Attend all necessary briefings and training sessions as instructed by the Manager
- Handle financial procedures according to guidelines set by the finance department
- Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
- Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
- All issues and negative guest feedbacks needs to be properly reported on glitch system
- Follow care program at all times, and report issues through the system to maintenance
Requirements
- •Knowledge of restaurant menu and daily specials
- •Familiarity with beverage service, glassware, and garnishes
- •Ability to follow grooming standards
- •Knowledge of HACCP and FIFO standards
- •Ability to handle financial procedures
- •Proactive guest service and problem-solving skills
Responsibilities
- •Serve food and beverage items in a professional and unobtrusive manner
- •Exceed guest satisfaction by knowing preferences and updating profiles
- •Maintain detailed knowledge of the restaurant menu
- •Follow opening and closing checklists to ensure smooth venue operations
- •Ensure service stations are constantly cleared and re-stocked
- •Present menus in a proactive manner
- •Keep manager on duty updated of guest feedback via Glitch Report
- •Follow Hotel Evacuation Policy in case of an Emergency
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The ATS View
- See what Jobs for Humanity's hiring system sees in your CV
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
GCC Info
Company
Jobs for Humanity
50-250 employees
Jobs for Humanity is a global organization focused on connecting companies with diverse talent, including individuals with disabilities. They aim to foster inclusive employment practices worldwide.