Technical Advisor, COE 4 - NAM Drilling Equipment
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Primary Responsibilities:
• Provide technical guidance to field personnel within the Service group.
• Providing onshore support to our Customers and Service Department relating to products and services.
• Responsible for ensuring data in tracking system is accurate and up to date.
• Interface with Customers and internally with the Sales, Engineering, Workshops, and Rentals Departments.
• Evaluate, analyze and make recommendations pertaining to the improvement of product maintenance, product design and operational performance.
• Support development of new products and the realization of performance enhancement and cost improvement ideas.
• Perform other work-related tasks as assigned.
•
Comply with all NOV Company and HSE policies and procedures.
Education/Qualifications:
•
Degree / Diploma or equivalent combination of education and experience in Electrical, Mechanical or Hydraulic Engineering or in relevant field.
Experience Required:
• 8 - 10 years’ experience in rig equipment, product engineering or maintenance operations in rig manufacturing of which 3-5 years in Managerial/Supervisory or Advisory role.
• Must be able to independently resolve a wide variety of technical issues by using current job knowledge, individual research, and external resources.
• Possess strong customer service skills.
• Ability to work independently and be a team player.
• Be able to manage multiple cases at one time and adapt to shifting priorities.
• Excellent communication skills (written and oral).
• Be able to write technical reports
• Able to read mechanical, electrical, and hydraulic drawings as expert
Requirements
- •Provide technical guidance to field personnel
- •Providing onshore support to Customers and Service Department
- •Responsible for ensuring data in tracking system is accurate and up to date
- •Interface with Customers and internally with Sales, Engineering, Workshops, and Rentals Departments
- •Evaluate, analyze and make recommendations pertaining to the improvement of product maintenance, product design and operational performance
- •Support development of new products and the realization of performance enhancement and cost improvement ideas
- •Must be able to independently resolve a wide variety of technical issues
- •Excellent communication skills (written and oral)
Nice to Have
- •Degree / Diploma or equivalent combination of education and experience in Electrical, Mechanical or Hydraulic Engineering or in relevant field
- •8 - 10 years’ experience in rig equipment, product engineering or maintenance operations in rig manufacturing
- •3-5 years in Managerial/Supervisory or Advisory role
- •Possess strong customer service skills
- •Ability to work independently and be a team player
- •Ability to manage multiple cases at one time and adapt to shifting priorities
- •Able to write technical reports
- •Able to read mechanical, electrical, and hydraulic drawings as expert
Responsibilities
- •Provide technical guidance to field personnel
- •Provide onshore support to Customers and Service Department
- •Ensure data in tracking system is accurate and up to date
- •Interface with Customers and internal departments
- •Evaluate and analyze product maintenance, design, and performance
- •Support new product development and cost improvement ideas
- •Perform other work-related tasks as assigned
- •Comply with all NOV Company and HSE policies and procedures
Related Jobs
- See if your CV passes NOV's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.