TransGuard Group
Supervisor-Planning and Analysis - Cash Services
🇦🇪 UAE, UAE🏢 On-site
Planning and AnalysisCash ServicesKPIATMCDMOperations Management
At a Glance
- Category
- 🏦 Finance & Banking
- Level
- Mid-Level
- Type
- Full-time
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We are currently recruiting for a Supervisor – Planning & Analysis to join our Cash Services Team in our HQ, located in DAFZA, Dubai Airport Free Zone.
Scope
Responsible for supervising the daily operations, administration, and team within the Planning and Analysis department. Key responsibilities include resolving internal customer complaints, managing CIT devices, and maintaining internal controls.
Responsibilities
Financial
- Monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for financial improvement.
- Plan and organize work activities to ensure tasks are completed on time and within budget.
Customer
- Ensure all staff are aware of and adhere to agreed standards, SOPs, and policies by conducting daily briefings and toolbox talks (TBTs).
Process
- Ensure the daily preparation and delivery of CIT devices and printers to cash operations.
- Identify and report any damages to CIT devices on a daily basis.
- Note and rectify any route discrepancies, maintaining operational integrity.
Innovation
- Foster a culture of continuous improvement by seeking and implementing new ways to optimize processes.
Selection Criteria
- Bachelor's degree.
- Minimum 4 to 5 years of experience in a similar role.
- Proven experience in a supervisory role with decision-making responsibilities.
- Basic knowledge of ATM and CDM operations; a banking background is an additional advantage.
- Ability to work collaboratively.
Requirements
- •Bachelor's degree
- •Minimum 4 to 5 years of experience in a similar role
- •Proven experience in a supervisory role with decision-making responsibilities
- •Basic knowledge of ATM and CDM operations
- •Ability to work collaboratively
Nice to Have
- •Banking background
Responsibilities
- •Supervise daily operations, administration, and team within the Planning and Analysis department
- •Resolve internal customer complaints
- •Manage CIT devices and maintain internal controls
- •Monitor key performance indicators (KPIs) to assess operational efficiency and identify financial improvements
- •Plan and organize work activities to ensure tasks are completed on time and within budget
- •Conduct daily briefings and toolbox talks (TBTs) to ensure staff adhere to SOPs and policies
- •Ensure daily preparation and delivery of CIT devices and printers to cash operations
- •Identify and report damages to CIT devices and rectify route discrepancies
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GCC Info
Company
TransGuard Group
5000+ employees
TransGuard Group provides integrated security solutions, including cash management and guarding services. They serve a wide range of clients across the UAE.