Specialist, Conventional Card Ops

• Handle end to end Zero Percent EPP invoicing activity for FAB partners

• Prepare invoices based on zero percent EPP report received from FAB and ensure to share with respective merchants on monthly basis via email

• Prepare financial vouchers for posting by debiting merchant and crediting income and VAT account

• Follow up and support on collection of subvention fees from EPP partners

• Monthly reporting to FAB Business and Finance on booking, recovered and outstanding amounts highlighting merchants with long overdue outstandings

• Timely check and clearance of merchants payments received by passing relevant entries

FAB Vendor invoicing & settlement

• Receive and validate monthly invoices from FAB vendors

• Raise purchase requisitions for successfully validated invoices on FAB procurement system and update assigned SPOC/expense account/s.

• Notify vendors to share the corrected invoices if validation is not successful / discrepancies identified.

• Update FAB SPOC with purchase requisition details to obtain required approvals as per FAB Hierarchy.

• Share monthly update to FAB SPOCs on vendor invoice settlement status with issues/concerns if any.

• Update FAB SPOC on escalation requirements related vendor issues.

• Attend to queries raised by vendor related to billing.

Exchange House invoicing (Direct Issuing clients)

• Request IT to share transaction reports for Al Ansari Exchange, Al Rostamani Exchange & Lulu Exchange

• Validate the reports and prepare Proforma invoice to each exchange house

• Share the vendor invoices and request for confirmation via email

• Prepare financial entries for posting invoice and provision amounts

• Liaise with VAT team for VAT invoice

• Timely check and clearance of merchants payments received by passing relevant entries

Careem & Payby invoicing (Direct Issuing clients)

• Request IT to share transaction/usage reports

• Validate report and prepare supporting information to be shared with invoice

• Prepare financial entries for posting for Payby with FAB HNI team

• Prepare Careem /Payby financial posting by debiting Careem & Payby and crediting internal accounts

• Request VAT team for VAT invoice

• Support card dispatch of credit/debit/prepaid cards through courier / internal delivery modes within UAE and international as applicable.

• Providing response and follow-up actions on email queries across channels - Call Center/Branches/Elite/HNI etc within the established TAT.

• Handle card delivery enquiries received through MSD & Sharepoint channels

Core Competencies

• Proficiency in Microsoft Word, Excel, Outlook and Powerpoint

• Overall understanding of issuing/payments landscape
• Well-developed interpersonal, problem-solving, and time-management skills

• Strong ability to work as a team player.

• Ability to cope with and thrive in a non-routine environment and think creatively

• Good written and verbal skills

Minimum Qualification

• Bachelor’s degree or higher.

Minimum Experience

1-3 years relevant experience in the banking sector/financial services with at least 1 year in similar positions.