Spa Therapist

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the Application Process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Spa Therapist. As a Spa Therapist at Raffles & Fairmont Doha, you will be responsible for delivering exceptional wellness experiences that reflect the elegance, sophistication, and personalized service synonymous with our luxury brands. You will create memorable guest journeys through professional treatments, intuitive service, and a genuine passion for wellbeing and hospitality.

You will play an important role in maintaining the highest standards of guest care, operational excellence, hygiene, and brand presentation within the spa environment.

Key Responsibilities

• Deliver exceptional, personalized spa experiences in line with the luxury service standards of Raffles & Fairmont Doha.
• Perform a variety of spa treatments including massages, facials, body scrubs, wraps, and wellness therapies according to established protocols.
• Conduct professional guest consultations to identify individual needs, preferences, and contraindications.
• Ensure guest comfort, privacy, and satisfaction throughout the treatment experience.
• Maintain treatment rooms, equipment, and spa areas to the highest standards of cleanliness, hygiene, and presentation.
• Prepare treatment rooms with the required supplies, amenities, and linens prior to each appointment.
• Promote spa treatments, wellness programs, and retail products through personalized recommendations and upselling techniques.
• Maintain strong knowledge of spa products, services, and current wellness trends.
• Adhere to all health, safety, sanitation, and spa operating procedures at all times.
• Monitor inventory levels and report maintenance or operational concerns promptly.
• Build and maintain positive guest relationships to encourage repeat business and guest loyalty.
• Work collaboratively with the spa team and other departments to ensure seamless guest experiences.
• Participate in training programs and continuous development initiatives to maintain professional standards and brand knowledge.
• Demonstrate professionalism, discretion, and a positive attitude in all guest and colleague interactions.

Qualifications

• Certification or diploma in Spa Therapy, Massage Therapy, Beauty Therapy, or related field.
• Previous experience in a spa, wellness center, or luxury hospitality environment preferred.
• Knowledge of various massage and beauty techniques.
• Good communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work flexible hours, including weekends and holidays.
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized

Additional Information

Employee Benefits

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging: We celebrate our differences. We support each other and we always stand together.​

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity: We build trust through mutual respect and being authentic.​

Diversity & Inclusion

We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.