Emirates Islamic Bank
Service Ambassador UAEN only ( Abu Dhabi )
🇦🇪 Abu Dhabi, UAE🏢 On-site
Customer ServiceDigital BankingRetail BankingRelationship BuildingSales Awareness
🌙 UAE National preferred
At a Glance
- Category
- 🏦 Finance & Banking
- Level
- Mid-Level
- Experience
- 1-2 years
- Type
- Full-time
Stand Out
- Get to the top of Emirates Islamic Bank's applicant pile
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
About Emirates Islamic
Emirates Islamic is one of the UAE's leading Islamic banks, providing innovative Shariah-compliant banking solutions and exceptional customer experiences.
Job Purpose
As a Service Ambassador, you will be the first point of contact for customers visiting the branch, ensuring a seamless banking experience by welcoming customers, managing branch traffic, supporting digital adoption, and directing customers to the appropriate services.
Key Responsibilities
- Greet and assist customers in a professional and friendly manner.
- Manage customer flow and reduce waiting times within the branch.
- Guide customers on self-service and digital banking channels.
- Identify customer needs and direct them to the appropriate branch representative.
- Support customer onboarding and basic service requests.
- Promote Emirates Islamic products, services, and digital solutions.
- Ensure excellent customer experience and maintain service quality standards.
- Adhere to bank policies, procedures, and compliance requirements.Qualifications & Experience
- High School Diploma or Bachelor's Degree preferred.
- 1-2 years of customer service, hospitality, retail, or banking experience.
- Strong communication and interpersonal skills.
- Customer-focused with a positive and professional attitude.
- UAE National preferred.Skills
- Customer Service Excellence
- Communication & Relationship Building
- Problem Solving
- Sales Awareness
- Digital Banking Knowledge
- Teamwork & CollaborationWhat We Offer
- Competitive salary and benefits.
- Career development opportunities.
- Learning & development programs.
- Healthcare and employee banking benefits.
- Inclusive and collaborative work environment.
Requirements
- •High School Diploma or Bachelor's Degree preferred
- •1-2 years of customer service, hospitality, retail, or banking experience
- •Strong communication and interpersonal skills
- •Customer-focused with a positive and professional attitude
- •UAE National preferred
Responsibilities
- •Greet and assist customers in a professional and friendly manner
- •Manage customer flow and reduce waiting times within the branch
- •Guide customers on self-service and digital banking channels
- •Identify customer needs and direct them to the appropriate branch representative
- •Support customer onboarding and basic service requests
- •Promote Emirates Islamic products, services, and digital solutions
- •Ensure excellent customer experience and maintain service quality standards
- •Adhere to bank policies, procedures, and compliance requirements
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Stand Out
- Get to the top of Emirates Islamic Bank's applicant pile
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
Benefits Package
🏠Housing
✈️Flights
🏥Medical
🎓Education
🚗Transport
💰Gratuity
🎯Bonus
📦Relocation
GCC Info
🌙 UAE National preferred
Company
Emirates Islamic Bank
1000-5000 employees
Emirates Islamic Bank offers a comprehensive range of Sharia-compliant banking products and services for individuals and businesses. It serves customers across the UAE.