Senior Officer, Cards Operations (Emiratised Role)

KEY ACCOUNTABILITIES:

• Perform daily reconciliation and exception‑management activities with accuracy and alignment to internal controls.

• Prepare and update assigned GL account reconciliations, ensuring outstanding items are followed up and cleared within agreed timelines.

• Escalate ageing items when required and maintain proper documentation.

• Utilize available systems and tools to support automation and improve reconciliation efficiency.

• Prepare monthly AOV inputs and support substantiation of account balances for GFCD.

• Process issuing and acquiring–related financial vouchers in line with policy and DOA.

• Post monthly amortization of prepaid expenses.

• Ensure strict adherence to SLA/TAT and contribute to client‑focused service delivery.

• Maintain proper records, audit trails, and adherence to internal controls to safeguard financial integrity.

• Support internal and external audit requests by providing timely, accurate information.

• Work under guidance from Manager/AVP to resolve complex reconciliation cases.

• Coordinate with internal stakeholders (Operations, Finance, Technology, Product, etc.) to obtain clarifications and close exceptions.

• Contribute to continuous improvement initiatives, including process documentation and system enhancement feedback.

• Support testing activities linked to system changes impacting reconciliation and FAB Cards accounts processes.

• Acts within the Maganti DOA and internal financial control frameworks.

• Escalates items outside defined authority levels to the Manager/AVP.

QUALIFICATIONS & EXPERIENCE:

• Sound understanding of reconciliation principles and financial operations.

• Awareness of the payments ecosystem and settlement flows (preferred).

• Strong analytical, problem‑solving, and time‑management skills.

• Proficiency in MS Excel, Word, Outlook, and PowerPoint.

• Ability to manage routine and non‑routine tasks with accuracy and attention to detail.

• Strong verbal and written communication skills.

• Positive attitude, collaboration skills, and ability to work under pressure.

Minimum Qualification

• Bachelor’s degree (in Finance preferred)

Minimum Experience

Minimum of 3+ years of working experience in a financial operations management, preferably within the payment industry.