Senior Executive_E-Commerce_E-commerce.Max.UAE_JAFZA_Max
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- Coordinating and managing resources to provide thorough and authoritative detail page content
- Broadly managing the quality of our catalogue and the resulting customer experience; managing related projects such as improving product data quality, attribute and image collection, browse cleanups, photo studio usage, etc.
- Tracking and analyzing customer needs based on customer behaviors including searching, browsing and purchasing, identifying problems and opportunities and responding accordingly, engaging the cross-functional team where necessary
- Planning and executing the site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing site-wide events, browse tree design and search results
- Develop merchandising for large storewide promotions, and work closely with buyers and marketing to schedule promotions
- Synthesize and analyze relevant content metrics
- Propose new traffic-driving content strategies
- Regularly develop, test and analyze new merchandising tactics that sell products across all categories and increase conversion rates, documenting the results and sharing best practices with the team
The Site Merchandiser must be able to think and act both strategically and tactically.
Requirements
- ā¢Coordinate and manage resources for detail page content.
- ā¢Manage catalogue quality and customer experience.
- ā¢Track and analyze customer needs based on behaviors.
- ā¢Plan and execute site merchandising calendar.
- ā¢Develop merchandising for large storewide promotions.
Nice to Have
- ā¢Propose new traffic-driving content strategies.
- ā¢Share best practices with the team.
Responsibilities
- ā¢Manage quality of catalogue and resulting customer experience.
- ā¢Manage related projects (product data quality, image collection, etc.).
- ā¢Identify problems and opportunities based on customer behaviors.
- ā¢Develop and execute site-wide events.
- ā¢Develop, test and analyze new merchandising tactics.
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