Senior eFX Operations Analyst
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About MarketsVox
MarketsVox is a fast-growing retail CFD and FX broker built for the modern trader. We offer a sharp product, competitive pricing, and a lean structure that empowers great people to move fast and make a real impact. As we scale our trading infrastructure and expand our client base globally, we're looking for a technically exceptional eFX Operations professional to join the team.
The Opportunity
This is a high-ownership, technically demanding role at the heart of our trading operations. As Senior eFX Operations Analyst, you'll be the go-to expert for our core electronic trading infrastructure — spanning PrimeXM xCore, Centroid 360 bridge, and MetaTrader (MT4/MT5). You'll keep our platforms running at peak performance, lead integration projects, and work closely with senior leadership to drive continuous improvement across our systems.
If you thrive in a fast-paced brokerage environment, love solving complex technical challenges, and want direct visibility with C-suite — this is the role for you.
What You'll Own
Bridge Connectivity
- Configure and manage connectors, dealer links, liquidity provider relationships, and client accounts
- Create and maintain FIX session accounts, ensuring reliable connectivity and stable data flow
- Produce weekly and monthly performance reports, delivering actionable insights to stakeholdersMetaTrader (MT4/MT5) Administration
- Configure group settings, automation features, and symbol parameters across MT4 and MT5
- Administer MetaTrader server infrastructure, ensuring high availability and optimal performance
- Implement and monitor cluster settings; coordinate hardware upgrades to meet evolving capacity requirementsTrading Operations & Support
- Manage trading holiday calendars across all platforms and markets
- Serve as a senior escalation point for trade support queries from clients and internal teams
- Monitor live trading environments, identifying and resolving latency issues or execution anomalies in real timeThird-Party Integrations
- Lead the installation, configuration, and monitoring of third-party plugins across trading platforms
- Evaluate new technologies and vendor solutions, providing recommendations aligned with business goalsCollaboration & Continuous Improvement
- Partner with technology, compliance, and front-office teams to drive efficiencies and implement new capabilities
- Own cross-departmental projects from initiation to delivery, keeping stakeholders informed at every stage
- Maintain thorough, up-to-date documentation across all systems and processes
- Identify process gaps and design scalable improvements that strengthen operational performance
Why This Role Stands Out
- Direct access to the CEO and senior leadership — your work is seen and valued
- Genuine ownership of critical infrastructure, not a support role
- Clear pathway to team leadership as the business scales
- Fast-paced, innovative environment where your ideas can actually change how we operateRequirements
Who You Are
- Extensive hands-on experience with bridges including Centroid and PrimeXM xCore — connector setup, FIX account management, and reporting
- Proven expertise in MetaTrader MT4/MT5 server administration, including group configuration, symbol management, and cluster setup
- Solid grounding in FIX protocol and electronic trading connectivity
- Strong background in server management, hardware optimisation, and infrastructure monitoring
- Deep understanding of CFD brokerage operations and retail FX/electronic trading environments
- Detail-oriented and highly organised, with the ability to manage multiple workstreams simultaneously
- Self-directed and comfortable working independently in a remote-first environment
- Excellent communicator in English, written and verbal
- Naturally curious — you keep up with industry developments and bring new ideas to the tableBenefits
Perks & Benefits
- Competitive salary package, benchmarked to reflect your expertise
- 25 days annual leave + paid sick leave
- Funded professional development — training programmes, industry certifications, and soft skills
- Regular team-building events and a genuinely close-knit company culture
- Opportunity to build and lead your own team as the business grows
Requirements
- •Extensive hands-on experience with eFX operations
- •Expertise in PrimeXM xCore, Centroid 360 bridge
- •Proficiency in MetaTrader (MT4/MT5) administration
- •Experience with FIX session configuration and management
- •Ability to produce performance reports with actionable insights
- •Experience managing trading holiday calendars
- •Senior escalation point for trade support queries
- •Experience with third-party plugin integrations
Nice to Have
- •Direct access to CEO and senior leadership
- •Genuine ownership of critical infrastructure
- •Clear pathway to team leadership
- •Fast-paced, innovative environment
Responsibilities
- •Configure and manage bridge connectivity and liquidity provider relationships
- •Administer MetaTrader server infrastructure for high availability
- •Monitor live trading environments and resolve latency/execution issues
- •Evaluate and recommend new technologies and vendor solutions
- •Partner with teams to drive efficiencies and implement new capabilities
- •Own cross-departmental projects from initiation to delivery
- •Identify process gaps and design scalable improvements
- •Maintain thorough system documentation
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MarketsVox offers a platform for financial market data and analytics. They provide insights and tools for market participants.