
Sales Assistant | Retail | Sandro Palm Nakheel Mall
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Job Requisition ID:Ā 175613
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groupās entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview Of The Role:
⢠The Sales Associate plays a crucial role in generating store sales and delivering a positive customer experience. This involves actively engaging with customers, maintaining store presentation standards, and executing a variety of operational tasks as directed by the store management. Success in this role requires a positive attitude, excellent customer service, and the ability to thrive in a fast-paced retail environment.
What You Will Do:
General
⢠Maintain store standards and cleanliness to create a sparkling clean and organized environment.
⢠Create a positive first impression for customers with an energetic attitude and adherence to dress code.
⢠Greet customers immediately upon entering the store with a smile and sincere, non-business-like greeting.
⢠Provide customers with current and relevant information about the products.
⢠Deliver quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
⢠Offer efficient service at the cash wrap, offer gift cards, maintain cleanliness, and capture customer information in the database.
⢠Sincerely thank all customers for shopping as they exit the store and invite them to return.
Required Skills To Be Successful:
⢠Excellent interpersonal and communication skills.
⢠Strong ability to multitask and manage time effectively.
⢠Detail-oriented with a focus on maintaining cleanliness and presentation standards.
⢠Ability to adapt and perform in a fast-paced retail environment.
What Qualifies You For The Role:
⢠High School Degree required.
⢠1-2 years of retail sales experience essential.
⢠Good verbal communication skills are a must.
⢠Ability to perform some heavy lifting and stand for at least 8 hours.
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencerās in both regions with over 75 stores offering both fashion & food options.
Ā
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a differenceā¦
Requirements
- ā¢High School Degree
- ā¢1-2 years retail sales experience
- ā¢Good verbal communication skills
- ā¢Ability to perform heavy lifting
- ā¢Ability to stand for at least 8 hours
Nice to Have
- ā¢Excellent interpersonal and communication skills
- ā¢Strong ability to multitask and manage time effectively
- ā¢Detail-oriented
- ā¢Ability to adapt in a fast-paced retail environment
Responsibilities
- ā¢Maintain store standards and cleanliness
- ā¢Greet customers immediately
- ā¢Provide product information
- ā¢Deliver service in fitting rooms
- ā¢Offer efficient service at the cash wrap
- ā¢Thank customers and invite them to return
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