RR-0317143 - Sr Analyst I

Job Description:

Responsibilities

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.

• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.

• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.

• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.

• Participate in the development of infrastructure documentation, including incident reports and configuration details.

• Apply deep technical knowledge to address complex infrastructure-related problems.

• Follow established best practices and standards in infrastructure service delivery.

• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience

• Typically, 5 years of relevant work experience in industry, with a minimum of 2 years in a similar role

• Proven experience in infrastructure technology analysis

• Proficiencies in data analysis and problem-solving

• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus.

• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security , are a plus.

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