Restaurant Manager

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the Application Process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Restaurant Manager.

The Restaurant Manager oversees all restaurant operations to deliver outstanding dining experiences in line with the hotel standards. This includes managing service quality, leading and developing the restaurant team, ensuring compliance with health and safety regulations, achieving financial targets, and maintaining high levels of guest satisfaction.

Key Responsibilities:

• Manage the daily operations of the restaurant to ensure smooth and efficient service
• Lead, motivate, train, and develop restaurant team members
• Deliver exceptional guest experiences by anticipating and responding to guest needs
• Monitor service standards and ensure compliance with luxury hospitality brand expectations
• Oversee staff scheduling, attendance, and performance management
• Manage inventory, purchasing, and cost control to maximize profitability
• Ensure compliance with food safety, hygiene, and health regulations
• Handle guest feedback and resolve complaints professionally
• Collaborate with the culinary team to ensure food quality and timely service
• Prepare operational reports, budgets, and revenue forecasts
• Support marketing initiatives, promotions, and special events to drive restaurant revenue

Qualifications

What will you bring to this role?

• Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred
• Minimum 3–5 years of experience in restaurant management, preferably in a luxury hotel or fine dining environment
• Proven leadership experience managing multicultural teams
• Strong knowledge of food and beverage operations, service standards, and restaurant management
• Familiarity with budgeting, cost control, inventory management, and financial reporting
• Excellent communication, interpersonal, and problem-solving skills
• Proficiency in restaurant POS systems and Microsoft Office applications
• Strong organizational skills with the ability to work effectively in a fast-paced environment
• Fluency in English is required; additional language skills are an advantage
• Knowledge of food safety, hygiene, and local health regulations is preferred
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized