Inbox Business Technologies is looking for an experienced Change & Communications Lead to lead end-to-end delivery of the Communication and Adoption & Measurement segments of TAWAL's enterprise Data & AI change-management programme. Act as the primary point of accountability, translating the Data & AI strategy into a structured change, communication and adoption plan grounded in Kotter's guiding principles, and ensuring measurable, sustained adoption across the organisation.

Employment Type: Full-time employment

Responsibilities

Own the overall change-management and communication approach across both segments, aligned to TAWAL's Data & AI strategy and Kotter-based framework.
Manage senior stakeholders, sponsors, the Data & Analytics Director and PMO; secure leadership sponsorship and reinforcement.
Define the communication plan, guiding principles and initiative charters; oversee the seven communication initiatives and six channels.
Direct the Adoption & Measurement workstream — KPI framework, surveys, dashboards and reporting cadence — and act on adoption insights.
Lead programme governance: planning, RAID management, status reporting, and change-control in line with the RFP's engagement rules.
Manage the onsite delivery team, ensuring quality, consistency and on-time delivery.
Provide executive briefings and immersion sessions, and champion a data-driven culture across TAWAL.Requirements

10–14 years in organisational change management, transformation communications or enterprise programme delivery.
Proven leadership of enterprise-wide change or data/digital transformation programmes, ideally in telecom, infrastructure or large regulated organisations.
Demonstrable experience delivering in the KSA / GCC market with senior stakeholders.
Organisational Change Management methodologies (Kotter, Prosci ADKAR).
Enterprise communication strategy, sponsor and stakeholder management.
Adoption strategy, governance, risk and escalation management.
Executive engagement, storytelling and briefing.
Certifications in Prosci / CCMP — required or strongly preferred; PMP — preferred.
Language: English (fluent, business-level).

","requirements",[169,170,171,172,173,174,175,176],"10–14 years in organizational change management, transformation communications or enterprise programme delivery","Proven leadership of enterprise-wide change or data/digital transformation programmes","Demonstrable experience delivering in the KSA / GCC market with senior stakeholders","Familiarity with Organisational Change Management methodologies (Kotter, Prosci ADKAR)","Expertise in enterprise communication strategy, sponsor and stakeholder management","Experience in adoption strategy, governance, risk and escalation management","Experience in executive engagement, storytelling and briefing","Certifications in Prosci / CCMP (required or strongly preferred); PMP (preferred)","niceToHave",[179,180,181,182],"Experience ideally in telecom, infrastructure or large regulated organisations","Champion a data-driven culture across TAWAL","Manage the onsite delivery team","Provide executive briefings and immersion sessions","responsibilities",[185,186,187,188,189,190,191,192],"Own the overall change-management and communication approach","Align approach to TAWAL's Data AI strategy and Kotter-based framework","Manage senior stakeholders, sponsors, the Data Analytics Director and PMO","Secure leadership sponsorship and reinforcement","Define the communication plan, guiding principles and initiative charters","Oversee communication initiatives and channels","Direct the Adoption Measurement workstream (KPI framework, surveys, dashboards, reporting)","Lead programme governance: planning, RAID management, status reporting, and change-control","applyUrl","/jobs-apply?slug=change-communications-lead-inbox-business-technologies-riyadh","applyMethod","external","contactWhatsApp","createdAt","2026-08-11T16:33:29.753Z","postedAt","2026-08-11T14:51:06.000Z","expiresAt","featured","urgent","sticky","highlightColor","source","workable","employmentType","full-time","sourceLanguage","en","originalTitle","originalDescription","seoQuality","full",{"_99":218,"_101":219,"_103":220,"_105":221,"_89":222,"_108":223,"_110":111,"_112":224,"_113":225,"_115":226,"_117":227,"_119":228,"_120":121,"_122":123,"_124":125,"_126":127,"_128":229,"_130":123,"_131":132,"_133":132,"_134":67,"_135":132,"_136":132,"_137":81,"_138":-5,"_139":-5,"_140":81,"_141":81,"_142":230,"_152":231,"_161":240,"_163":241,"_165":242,"_167":243,"_177":252,"_183":258,"_193":267,"_195":196,"_197":-5,"_198":268,"_200":269,"_202":-5,"_203":81,"_204":81,"_205":81,"_206":-5,"_207":208,"_209":210,"_211":212,"_213":-5,"_214":-5,"_215":216},"98361","snr-ai-ml-engineer-weekday-ai-abu-dhabi","Snr AI & ML Engineer","Weekday AI","weekday-ai","https://cdn.menajobs.me/menajobs/logos/weekday-ai.png?width=112","Weekday AI provides an AI-driven platform designed to assist individuals with career development and job searching. It serves professionals seeking career advancement.","https://www.weekday.works","UAE","AE","Abu Dhabi","mid",{"_144":81,"_145":81,"_146":81,"_147":81,"_148":81,"_149":81,"_150":81,"_151":81},[232,233,234,235,236,237,238,239],"Python","Machine Learning","Generative AI","LLMs","RAG","Agentic AI","Data Engineering","AWS","7+ years","Design, develop, and deploy AI/ML solutions for financial services, specializing in Generative AI, LLMs, and RAG.","

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟮𝟬𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟰𝟬𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟮𝟬-𝟰𝟬 𝗟𝗣𝗔)

Experience: 7+ yrs

Location: Abu Dhabi, United Arab Emirates

Job Type: Full-time

We are seeking a Senior AI/ML Engineer to design, develop, and deploy production-grade AI and machine learning solutions for financial services use cases. This is a hands-on role for an experienced professional with strong expertise in Python, Machine Learning, Generative AI, LLMs, RAG, Agentic AI, and Data Engineering.

The ideal candidate will be comfortable transforming complex business and financial requirements into scalable AI-powered applications. You will work closely with finance, quantitative, technology, and business teams to develop practical solutions across areas such as risk, credit, compliance, treasury, markets, and financial reporting.

Requirements

Key Responsibilities

Design, develop, and deploy AI/ML and Generative AI solutions for financial services use cases.
Build LLM applications, RAG pipelines, AI agents, document intelligence solutions, and workflow automation tools.
Develop scalable Python-based APIs, model services, dashboards, and data pipelines.
Work with financial datasets, including transaction data, credit data, market data, financial statements, and unstructured documents.
Support AI solutions across risk management, credit, treasury, compliance, markets, corporate banking, and management reporting.
Prototype innovative AI solutions rapidly and transform successful prototypes into production-grade applications.
Design and implement solutions using technologies such as Python, pandas, NumPy, scikit-learn, PyTorch, TensorFlow, FastAPI, Flask, Streamlit, LangChain, LangGraph, LlamaIndex, vector databases, embeddings, and RAG.
Build and integrate cloud-native solutions using Azure, AWS, or GCP, along with Docker, Kubernetes, Git, and CI/CD practices.
Collaborate with finance and quantitative teams to translate complex methodologies into practical software solutions.
Implement appropriate testing, logging, monitoring, security, and basic MLOps practices.
Work with cross-functional teams to understand business requirements and deliver scalable solutions.
Mentor junior engineers, developers, and analysts on coding standards, modelling practices, testing, and deployment.

What Makes You a Great Fit

7+ years of experience in AI/ML Engineering, Data Science, Software Engineering, or Analytics Engineering.
Strong hands-on expertise in Python and modern machine learning frameworks.
Proven experience building and deploying real-world AI/ML applications rather than working exclusively with notebooks or prototypes.
Strong understanding of LLMs, Generative AI, RAG, agentic workflows, NLP, embeddings, vector databases, or document intelligence.
Experience developing APIs, data pipelines, dashboards, and production-grade model services.
Familiarity with SQL, structured databases, cloud platforms, containers, CI/CD, testing, and deployment practices.
Strong problem-solving and analytical skills with the ability to work through ambiguous business challenges.
Ability to communicate effectively with both technical teams and finance/business stakeholders.
Exposure to banking, fintech, payments, insurance, asset management, consulting, or capital markets is highly valuable.
Knowledge of financial use cases such as credit risk, fraud, KYC, treasury, trading, portfolio analytics, regulatory reporting, or financial document processing is an advantage.
A practical, delivery-focused mindset with the ability to build solutions quickly and continuously improve them for production use.

",[244,245,246,247,248,249,250,251],"7+ years of experience in AI/ML Engineering, Data Science, Software Engineering, or Analytics Engineering","Strong hands-on expertise in Python and modern machine learning frameworks","Proven experience building and deploying real-world AI/ML applications","Strong understanding of LLMs, Generative AI, RAG, agentic workflows, NLP, embeddings, vector databases, or document intelligence","Experience developing APIs, data pipelines, dashboards, and production-grade model services","Familiarity with SQL, structured and unstructured financial data","Experience with cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernetes)","Mentoring junior engineers",[253,254,255,256,257],"Experience with FastAPI, Flask, Streamlit, LangChain, LangGraph, LlamaIndex","Knowledge of CI/CD practices","Collaboration with finance and quantitative teams","Implementing testing, logging, monitoring, security, and basic MLOps practices","PMP certification",[259,260,261,262,263,264,265,266],"Design, develop, and deploy AI/ML and Generative AI solutions for financial services use cases","Build LLM applications, RAG pipelines, AI agents, document intelligence solutions, and workflow automation tools","Develop scalable Python-based APIs, model services, dashboards, and data pipelines","Work with financial datasets","Support AI solutions across various financial domains","Prototype innovative AI solutions rapidly and transform prototypes into production-grade applications","Design and implement solutions using specified technologies","Build and integrate cloud-native solutions","/jobs-apply?slug=snr-ai-ml-engineer-weekday-ai-abu-dhabi","2026-08-11T16:33:06.398Z","2026-08-11T14:24:28.000Z",{"_99":271,"_101":272,"_103":273,"_105":274,"_89":275,"_108":276,"_110":277,"_112":278,"_113":279,"_115":226,"_117":227,"_119":280,"_120":121,"_122":123,"_124":125,"_126":127,"_128":281,"_130":123,"_131":132,"_133":132,"_134":65,"_135":132,"_136":132,"_137":81,"_138":-5,"_139":-5,"_140":81,"_141":81,"_142":282,"_152":283,"_161":111,"_163":290,"_165":291,"_167":292,"_177":298,"_183":299,"_193":308,"_195":196,"_197":-5,"_198":309,"_200":310,"_202":-5,"_203":81,"_204":81,"_205":81,"_206":-5,"_207":311,"_209":210,"_211":212,"_213":-5,"_214":-5,"_215":216},"98273","head-of-it-bpo-gulf-dhl-group-dubai","Head of IT & BPO - Gulf","DHL Group","dhl-group","https://cdn.menajobs.me/menajobs/logos/dhl-group.png?width=112","5000+","DHL Group is a global leader in logistics and international shipping services. They offer a comprehensive range of solutions for parcel, express, freight, and supply chain management.","https://www.dhl.com","Dubai","executive",{"_144":81,"_145":81,"_146":81,"_147":81,"_148":81,"_149":81,"_150":81,"_151":81},[284,285,286,287,288,289],"IT Strategy","BPO","Digital Transformation","Infrastructure","Project Management","Business Process Management","Lead the Gulf cluster IT strategy and digital transformation for DHL Global Forwarding as a senior leadership role in Dubai.","

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who turns technology into business transformation? You do.-

DHL Global Forwarding is looking for an exceptional Head of IT & BPO - Gulf to lead the next phase of our digital transformation journey across the region, based in Dubai, United Arab Emirates.

In this pivotal leadership role, you will shape and execute the Gulf cluster IT strategy, ensuring technology investments, systems innovation, and business process excellence directly support our growth ambitions and operational priorities. You will act as a strategic partner to the business, driving the delivery of modern applications, infrastructure, and integrated technology solutions that enable sustainable competitive advantage.

Join us in connecting people and improving lives!

In this Head of IT & BPO - Gulf position,

Contribute to develop IT strategy in line with business strategy and objectives, corporate guidelines and policies.
Ensure design and implementation of IT plans, roadmaps and migration strategy for IT platform/ infrastructure and applications.
Prepare plans and control delivery of complex projects covering multiple aspects of IT platform/ infrastructure including analysis, development and administration of IT systems software, hardware and databases.
Oversee the delivery of agreed programs and projects within quality, time, cost and business constraints.
Lead digitalization priorities for all core operational systems and customer facing applications in country.
Balancing understanding for IT-systems and related constraints whilst understanding our business priorities and ensuring needs of “end users” are met in pragmatic and cost-effective manner . Keeping in mind the IRR & SE priorities for the region.
Close collaboration with regional BuIT/BPO/Ops counter parts and country super users to run an excellent business process management system harmonizing where possible between the regions.
Study issues, determine opportunities and introduce best practices for IT_BPO focusing on increasing effectiveness and efficiency.
Develop a culture of quality, service excellence and continuous improvement.
Lead teams of IT managers and Digitalization experts.
Ensure appropriate talent selection, organization and leadership for major areas of the sub-region.
Develop a team spirit of effectiveness in the team. Now, here is what we need from you!

Experience

Minimum 10 years of progressive leadership experience in IT, Digital Transformation, Business Process Optimization, or Technology Management within a complex, multinational environment.
Good Knowledge of different realities in the MEA region
Exposure and knowledge of the Global DGF entity Education

Bachelor Degree or Higher in Information management or general management We offer:

Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

",[293,294,295,296,297],"Minimum 10 years of progressive leadership experience in IT","Experience in leading digital transformation journeys","Ability to act as a strategic partner to the business","Experience in managing complex projects covering hardware, software, and databases","Ability to lead teams of IT managers and Digitalization experts",[],[300,301,302,303,304,305,306,307],"Develop IT strategy in line with business objectives and corporate guidelines","Design and implement IT plans, roadmaps, and migration strategies for platforms and infrastructure","Prepare plans and control delivery of complex projects within quality, time, and cost constraints","Lead digitalization priorities for core operational systems and customer-facing applications","Collaborate with regional BuIT/BPO/Ops counterparts to run an excellent business process management system","Study issues, determine opportunities, and introduce best practices for IT_BPO","Develop a culture of quality, service excellence, and continuous improvement","Ensure appropriate talent selection, organization, and leadership for major areas of the sub-region","/jobs-apply?slug=head-of-it-bpo-gulf-dhl-group-dubai","2026-08-11T15:11:34.287Z","2026-08-11T14:02:06.075Z","phenom","companyLogoUrl","actionData","errors"]

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