Pre-Sales Engineer

Pre-Sales Engineer (Cybersecurity)

Location: UAE / Middle East (Hybrid)Company: ITHRAbout ITHR

ITHR is a cybersecurity services company helping organizations across the UAE and Middle East strengthen their security posture through practical, outcome-driven programs.We work closely with customers to design and deliver security solutions that are implementable, measurable, and aligned to real operational needs.We are looking to add a technically strong, customer-facing Pre-Sales Engineer who can lead discovery, shape solutions, run demos/POCs, and support proposals—while partnering closely with sales and delivery teams.About the Role

As a Pre-Sales Engineer (Sales Engineer – Technical), you will be the technical owner during the pre-sales cycle—supporting customer engagements from the first meeting through solution design, demos/POCs, proposal development, and handover to delivery.You will build customer trust, reduce technical uncertainty, and help close opportunities by clearly connecting technical capabilities to measurable business outcomes.Key Responsibilities

Lead technical discovery sessions to understand customer environments, pain points, constraints, and success criteriaDesign solution approaches and service scopes aligned to customer requirements and delivery feasibilityDeliver technical presentations, workshops, product/service walkthroughs, and proof-of-concepts (POCs)Support sales with technical qualification, objection handling, and solution positioningDevelop technical content for proposals and RFP responses (architecture diagrams, solution narratives, assumptions/dependencies)Act as the technical liaison between customers, sales, and delivery to ensure clean handovers and scope integrityStay current on cybersecurity technologies, threat landscape trends, and best practices relevant to customer engagementsRequirements

Must-Have

2–4+ years of experience in a Pre-Sales / Sales Engineer / Solutions Engineer role within cybersecurityStrong foundational knowledge across core domains: networking, endpoints, identity, cloud basics, and security logging/monitoringExcellent communication and presentation skills, comfortable engaging both technical and business stakeholdersAbility to translate technical concepts into business value (risk reduction, operational improvement, compliance alignment)Bachelor’s degree in Computer Science, IT, Engineering, or equivalent practical experience

Nice-to-Have

Hands-on exposure to any of the following:SIEM / XDR / EDRSOC operationsVulnerability managementIncident responseIAM / PAMCloud securityNetwork securityEmail securityDLP / DSPMExperience preparing customer-facing solution documentation and responding to RFPsRelevant certifications such as Security+, CCNA, AZ-900, AWS CCP, or vendor-specific certificationsBenefits of Working at ITHR

Competitive compensation + performance incentivesStrong base salary with deal-based incentives tied to impactHybrid flexibilityBalanced hybrid/WFH model aligned with customer workshops and demosTraining & certification budgetDedicated annual budget for cybersecurity learning and certificationsHands-on technical exposureWork on real-world customer challenges across modern security stacks and servicesStrong collaboration cultureDirect access to delivery teams and leadership to design realistic, win-worthy solutionsClear growth pathProgression into Senior Pre-Sales, Solutions Architect, or Practice Lead roles based on performanceExecution-driven cultureCyber-focused team that values technical credibility, ownership, and accountabilityReady to Join a Mission That Matters?

Send your CV along with a short note covering:Your pre-sales experience (discovery, demos/POCs, proposals/RFPs), andThe cybersecurity domains and tools you’ve worked with