Ninja
POS Installation & Activation Specialist
🇸🇦 Saudi Arabia, Saudi Arabia🏢 On-site
POS InstallationTechnical SupportField ServiceDevice ActivationTroubleshootingSLA Management
At a Glance
- Category
- 💻 Technology
- Level
- Junior
- Experience
- 1+ years
- Type
- Full-time
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We are looking for a POS Installation & Activation Specialist to join our Operations team and support the deployment and activation of POS devices across partner locations.
This role involves on-site installations, technical troubleshooting, partner training, and ensuring smooth device activation within the required SLA.
Key Responsibilities
- Visit partner locations to install and activate POS devices.
- Configure devices and ensure proper system setup and connectivity.
- Conduct device testing and activation verification.
- Train partners and staff on basic device usage and operations.
- Diagnose and resolve technical issues on-site (hardware, connectivity, software).
- Replace or reconfigure devices when required.
- Document installation activities and update activation workflows.
- Coordinate with Sales, Operations, and Technical teams to resolve issues.
- Ensure installations and issue resolution are completed within SLA timelines.
Requirements
- +1 years of experience in device installation, field technical support, or POS deployment.
- Strong ability to troubleshoot hardware and connectivity issues.
- Good communication skills when dealing with partners and merchants.
- Ability to work in field operations and travel between locations.
- Valid driving license and willingness to travel.
- Ability to work under pressure and meet operational SLAs.
Requirements
- •+1 years of experience in device installation, field technical support, or POS deployment
- •Strong ability to troubleshoot hardware and connectivity issues
- •Good communication skills when dealing with partners and merchants
- •Ability to work in field operations and travel between locations
- •Valid driving license and willingness to travel
- •Ability to work under pressure and meet operational SLAs
Responsibilities
- •Visit partner locations to install and activate POS devices
- •Configure devices and ensure proper system setup and connectivity
- •Conduct device testing and activation verification
- •Train partners and staff on basic device usage and operations
- •Diagnose and resolve technical issues on-site (hardware, connectivity, software)
- •Replace or reconfigure devices when required
- •Document installation activities and update activation workflows
- •Coordinate with Sales, Operations, and Technical teams to resolve issues
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60 seconds. $5.88 one-time.
GCC Info
Company
Ninja offers comprehensive human resources and payroll management software. Their platform is designed to streamline operations for businesses operating within Saudi Arabia.