Pool Technician

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Pool Operation & Water Quality

• Perform daily inspection and operation of swimming pools, kids pools, water features, and associated plant rooms.

• Test and record pool water parameters including pH, free chlorine, combined chlorine, temperature, and other required parameters.

• Adjust chemical dosing to maintain water quality within approved operational and safety limits.

• Monitor water clarity, circulation, filtration, and pool balance throughout the shift.

• Maintain accurate daily pool water testing and chemical consumption records.

• Immediately report any unsafe water condition or abnormal reading and take corrective action as instructed.

Mechanical & Technical Maintenance

• Inspect, operate, and maintain pool circulation pumps, filtration systems, strainers, valves, heat exchangers, and dosing equipment.

• Carry out routine backwashing, filter cleaning, strainer cleaning, and preventive maintenance activities.

• Identify leaks, abnormal noise, vibration, pressure changes, flow problems, and equipment failures.

• Perform minor repairs and replacement of pool mechanical components where qualified and authorized.

• Support maintenance of pool heaters, chillers, UV systems, automatic dosing systems, and related equipment.

• Coordinate with Engineering supervisors for major repairs, spare parts, or specialist contractor requirements.

Chemical Handling & Safety

• Safely handle, store, and use swimming pool chemicals in accordance with SDS/MSDS requirements and hotel safety procedures.

• Use the required personal protective equipment (PPE) while handling chemicals and carrying out maintenance.

• Ensure chemical rooms and pool plant rooms are clean, organized, ventilated, secure, and free from unsafe conditions.

• Never mix incompatible chemicals and immediately report spills, leaks, or unsafe chemical conditions.

• Maintain proper labeling and storage of all pool treatment chemicals.

Preventive & Corrective Maintenance

• Complete assigned preventive maintenance tasks according to the Engineering maintenance schedule and CMMS.

• Respond promptly to pool-related work orders and operational complaints.

• Record completed maintenance activities, defects, readings, and corrective actions.

• Assist in troubleshooting recurring pool water quality and equipment issues.

• Support shutdown, cleaning, repair, and reopening activities when required.

Guest & Operational Support

• Ensure pool systems are ready before daily operating hours.

• Coordinate with Recreation, Lifeguards, Housekeeping, and Engineering regarding pool conditions and maintenance requirements.

Qualifications

• Technical diploma or vocational qualification in Mechanical, Electrical, Plumbing, Water Treatment, or a related technical field is preferred.
• Previous experience as a Pool Technician, Water Treatment Technician, or similar maintenance role is preferred.
• Experience in hotels, resorts, waterparks, leisure facilities, or large swimming pool operations is an advantage.
• Basic knowledge of swimming pool water chemistry, filtration, circulation, pumps, valves, and chemical dosing systems.
• Ability to understand basic technical manuals, equipment instructions, and safety procedures.
• Basic English communication skills; Arabic is an advantage.

Additional Information

Skills & Competencies

• Good understanding of swimming pool water treatment and chemical balance.

• Basic mechanical and plumbing troubleshooting skills.

• Strong awareness of health, safety, and chemical-handling requirements.

• Ability to accurately record readings and complete maintenance checklists.

• Ability to work independently and as part of the Engineering team.

• Good attention to detail and ability to identify abnormal operating conditions.

• Ability to work shifts, weekends, public holidays, and respond to emergencies when required.

• Physically capable of working in pool plant rooms and outdoor environments.

Key Performance Indicators (KPIs)

• Compliance of pool water quality with required operational standards.

• Accuracy and completeness of daily pool testing records.

• Completion of preventive maintenance activities on schedule.

• Reduction of pool equipment breakdowns and recurring technical issues.

• Timely response to corrective maintenance and operational complaints.

• Safe handling and control of pool treatment chemicals.

• Cleanliness and organization of pool plant rooms and technical areas.

• Compliance with Engineering, Health & Safety, and hotel operating procedures.

Working Relationships

• Director of Engineering

• Assistant Director of Engineering

• Engineering Supervisors

• Engineering Technicians

• Recreation and Lifeguard Team

• Housekeeping

• Health & Safety / Security

• Pool chemical and equipment suppliers

• Specialist maintenance contractors