Office Manager-Dubai, UAE

Company Description

Watch here to see what it's like to work at Red Wing Shoe Company.

Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing. We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences. Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.

This ole is based in Dubai, UAE from our premises located at The Habtour Tower, Dubai Marina, Dubai, UAE.

Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.

We also have a comprehensive benefits package for full-time employees.

Job Description

Reproting to the Managing Director - Eastern Hemisphere. The role will be responsible for the day‑to‑day administration of office activities, operational support, and customer‑facing coordination. In addition the position will work in close partnership with Finance, HR, Operations, and IT to support efficient business operations and maintain a high standard of service to internal and external stakeholders.

• Office Management & Facilities Coordination
• Manage all office maintenance and facility needs, including:
• Pest control, AC servicing, cleaning schedules
• Building management approvals and coordination
• Oversee licenses, permits, and documentation renewals.
• Coordinate with US-based IT support for local hardware, troubleshooting, and office technology needs.
• Support hosting of customer sales meetings, including room setup, refreshments, and logistics.
• Handle general administrative tasks such as printing, catering arrangements, and preparation of trophies or materials as needed.
• Customer Experience Support
• Process and manage sample orders, including:
• Poland sample orders
• Jebel Ali sample orders
• Upload all SLB invoices to the Ariba portal accurately and on time.
• Serve as backup for CE team members during vacations or peak workload periods.
• Support order entry, invoicing, and customer communication as required.
• Assist with growing CE workload driven by increased regional orders and customer activity.
• Account Coordination
• Manage selected small accounts in Africa and Asia, ensuring timely responses, order processing, and customer follow‑up.Maintain accurate records and support regional CE (customer experience) reporting needs.

Qualifications

• Prior experience in office administration, customer service, or operations support.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Proficiency with business systems and platforms (experience with Ariba is an advantage).
• Excellent communication skills and comfort working with cross‑functional teams.
• Ability to work independently with a proactive, service‑oriented mindset.
• Fluency in English (written and spoken) is required; additional languages are considered an advantage.

Additional Information

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check and drug screen.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)