Lead People Officer (Store Based) - Primark - Doha Festival City - Qatar
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About Primark
Primark, an international clothing retailer founded in Ireland in 1969, employs over 80,000 colleagues across 17 countries. Focused on offering maximum joy at minimum cost, Primark aims to reach 530 stores by 2026 while staying true to its core values: Caring, Dynamic and Together.
What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
We're here to create maximum joy at minimum cost.
We make looking good and feeling good cost less – less money and less impact on the planet. It’s about giving customers, in store and online, maximum fun, buzz, and surprise. With minimum fuss and without breaking the bank. That means products that deliver maximum fashion, design and quality, whilst maintaining the utmost care for our people, partners, and planet.
Our strong values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.
Indeed, we know that we learn more, laugh more, and achieve more as a team.
What You’ll Do If you love working with people – and keeping everything in order – you’re in the right spot! You will work collaboratively with the Store Management Team and the Store P&C Business Partner to deliver the people agenda in-store. This is a generalist role, responsible for all day-to-day P&C administrative activity. This is what you can expect to be responsible for, day-to-day
- Delivering the P&C administration activities in your store demonstrating a high level of trust, collaboration, and confidentiality with all Colleagues; demonstrating an understanding of the overall P&C strategy and purpose and promoting a culture of inclusion
- A generalist administrative role covering all area of P&C including, recruitment, onboarding, performance management, payroll, talent and succession, employee relations, engagement, and well-being
- Maintain colleague records.
- Develop an understanding of store commercial performance and customer experience.
- Deliver against company expectations and policy, ensuring good governance and best practice is in place, compliance with regulations, and mitigation of risk to the business.
- Support the delivery of core learning programs and mandatories
- Reporting on your activities and keeping our KPIs on track.
- Review administrative aspects of P&C in store and make recommendation where efficiency gains are identified
What You’ll Bring:
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work. To be successful in this role, candidates should have:
- Experience working as a HR Administrator or similar role, preferably in a retail environment.
- Working knowledge of local employment legislation and best practice.
- Excellent organizational skills, with the ability to be flexible and prioritize, in a fast-paced environment.
- Strong written and verbal communication skills, with effective and persuasive communication
- Good analytical and problem-solving skills, with an interest in developing commercial acumen – we’re all about learning here!
Requirements
- •Experience working as a HR Administrator or similar role
- •Preferably in a retail environment
- •Working knowledge of local employment legislation and best practice
Nice to Have
- •Reporting on activities and keeping KPIs on track
- •Review administrative aspects of P&C in store and recommend efficiency gains
Responsibilities
- •Deliver People & Culture administration activities in store
- •Maintain trust, collaboration, and confidentiality
- •Promote a culture of inclusion
- •Handle recruitment, onboarding, performance management, payroll, talent, employee relations, engagement, and well-being
- •Maintain colleague records
- •Develop understanding of store commercial performance and customer experience
- •Ensure company expectations, policy, governance, compliance, and risk mitigation
- •Support core learning programs and mandatories
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