Key Account Manager – Commercial Vehicles

Job Purpose

The Key Account Manager is responsible for managing relationships for key customer accounts across the fleet, transport, logistics, government, and corporate sectors to generate sales out of these accounts. The role focuses on customer engagement, expanding business opportunities by penetrating key accounts through a plan aligned with management. This role depends on conducting regular field visits to maintain relationships with current customers and generate new opportunities.

The ideal candidate must have established customer network in the UAE market, good knowledge of commercial vehicles, and sales techniques supported by a proven track record of fleet sales achievements.

Job responsibilities

• Achieve assigned Sales Target.
• Maintain regular communication and build strong partnerships with assigned key accounts to support operational requirements and ensure customer satisfaction.
• Handle customer inquiries, share product information, and coordinate with internal teams to ensure timely delivery and service.
• Conduct scheduled field visits to fleet operators, transport companies, logistics firms, schools, construction fleets, hospitality groups, and government entities.
• Implement management plan to penetrate potential customers within the transport, school, hospitality, and small‑fleet segment.
• To add active customers to our existing clients as per the Targets set.
• Arrange customer visits, demos, and product introductions alignment with management strategy.
• Follow up on proposals, tenders, commercial offers, and required documentation.
• Apply sales techniques including consultative selling, solution‑based selling, product advantages, TCO (Total Cost of Ownership) positioning, and after‑sales value proposition.
• Engage with transport companies, schools, hospitality groups, logistics operators, construction fleets, and government entities.
• Promote extended warranty options, service contracts, accessories, and other after‑sales programs.
• Provide right input for market intelligence and competitor activities.Product Knowledge & Training

• Develop knowledge of JMMC buses, vans, and minibuses.
• Attend internal training programs to improve skills in sales techniques and product understanding
• Policies, Procedures, and Compliance

• Understand and adhere to Standard Operating Procedures (SOPs), credit approval processes, and financial policies for fleet sales.

• Ensure compliance with GIA policies, Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements.
• Follow all company and departmental policies related to vehicle purchasing, registration, insurance, and payment procedures for commercial buyers.
• Maintain accurate documentation and ensure timely submission of all sales-related paperwork.
• Ensure individual adherence to ISO and SOP-driven Sales Processes for commercial vehicle sales.Educational Qualification

• Bachelor’s Degree or Diploma in Business, Automotive, or related fieldsWork Experience

• Minimum 5–7 years of commercial vehicle fleet sales experience in the UAE.
• Must have an existing customer network within fleet and transport sectors. Competencies

• Proven sales record
• Solid knowledge of buses, vans, minibuses, and fleet operations.
• Demonstrated capability in Key account management.
• CRM proficiency, digital sales tools competence.
• High energy, proactive, and field‑driven personality.
• Strong professional presence and customer engagement capability.
• Valid UAE Driver’s LicenseLanguages

• English & Arabic (preferred)