IT Portfolio Lead

Job Purpose

At Emirates, we believe in connecting the world, to and through our global hub in Dubai and in constantly innovating to ensure our customers ‘Fly Better’. As one of the most recognised and admired brands globally, we’re driven by innovation and excellence.

Emirates Group IT thrives on the dynamic nature of technology. As pioneers in aviation innovation, we are always pushing boundaries and continuously evolving our ways of working. We are seeking an experienced IT Portfolio Lead – Cloud ERP to play a critical role in strengthening portfolio governance, driving delivery excellence, and enabling data‑driven investment decisions across our enterprise technology landscape.

This is a 36-month fixed-term contract based in Dubai, with 5 days per week in the office.

As IT Portfolio Lead – Cloud ERP, you will be responsible for designing, implementing, and continuously improving Portfolio and Programme Management Office (PMO) practices that ensure the successful, timely, and cost‑effective delivery of complex Cloud ERP initiatives. You will also play a key role in supporting the organisation’s transition to new ways of working by evolving governance frameworks, processes, and reporting to support an increasingly dynamic and integrated portfolio.

As an IT Portfolio Lead, you will:

• Design and implement consistent PMO best practices across Cloud ERP portfolios and programmes to ensure the successful and timely delivery of initiatives within approved cost, scope, and funding constraints.
• Implement and uphold portfolio funding and investment governance, monitoring performance and providing data‑driven insights to senior stakeholders to support informed prioritisation and investment decisions.
• Design and deliver portfolio, programme, and project‑level reporting for senior management, supported by effective tools enablement, coaching, mentoring, and quality assurance.
• Lead the evolution of PMO processes, frameworks, and governance models to support new ways of working and an increasingly dynamic Cloud ERP portfolio environment.
• Drive the transition from traditional PMO practices to an Agile PMO, supporting objective milestones, Lean‑Agile budgeting, and outcome‑focused delivery.
• Act as a trusted advisory and communication partner on portfolio strategy, enabling strong collaboration between the PMO, Product Portfolio Managers, and Business Partners.
• Develop and implement a consistent PMO methodology for managing schedules, resources, budgets, risks, dependencies, and performance metrics in line with governance standards.
• Measure and manage overall programme and portfolio performance, ensuring accurate tracking of delivery, cost, risk, issues, dependencies, and benefits.
• Play a key role in annual budget preparation, capacity planning, expenditure tracking, and cost recovery across the Cloud ERP portfolio.

Qualification

To be considered for the role you must meet the below requirements

• Degree or Honours (12+3 or equivalent) with extensive experience in portfolio, programme, or enterprise‑scale delivery management within a large, complex organisation.
• Minimum of 5 years proven experience designing and operating PMO or Portfolio Management frameworks, including funding governance, performance reporting, and executive‑level decision support.
• Strong experience driving organisational change, including the transition from traditional PMO models to Agile or Lean‑Agile portfolio governance.
• Demonstrated ability to engage and influence senior stakeholders, executives, and cross‑functional teams in a matrix and global environment.
• Strong analytical capability with a proven track record of delivering data‑driven insights to support investment, prioritisation, and capacity decisions.
• Experience with portfolio, programme, and project management tools and enterprise reporting platforms.
• Professional certifications in portfolio, programme, project, or agile delivery management are desirable.Leadership role: No

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers