VAM Systems
IT Help Desk
🇶🇦 Doha, Qatar🏢 On-site
Microsoft 365Active DirectoryMicrosoft IntuneAzure Entra IDWindows 11ITILNetworkingHelp Desk
At a Glance
- Category
- 💻 Technology
- Level
- Mid-Level
- Type
- Full-time
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Job Description
We are currently looking for IT Support for our Qatar operations
Required Qualifications
- Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
- 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.
- Experience supporting Microsoft 365 environments.
- Knowledge of Active Directory and Microsoft Intune.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).
- Experience with Windows 11 administration and troubleshooting.
Technical Skills
- Microsoft 365 Administration
- Microsoft Intune (MDM/MAM)
- Active Directory Users & Computers
- Azure Entra ID (Azure AD)
- Windows 11 Support
- Endpoint Patching & Updates
- Microsoft Exchange Online
- Network and Wi-Fi Troubleshooting
- Printer Management Systems
- Backup Monitoring and Recovery
- User Access Management
- Computer Account Management
- IT Asset Management
Language Requirements
- Fluent in Arabic and English (spoken and written).
Preferred Skills
- Knowledge of Microsoft Defender and security best practices.
- ITIL Foundation certification.
- Microsoft Certified: Modern Desktop Administrator or equivalent.
- Experience with access control systems and card management solutions.
- Experience with ticketing systems and SLA-driven support environments.
Key Competencies
- Excellent communication and customer service skills.
- Strong troubleshooting and analytical abilities.
- Ability to prioritize and manage multiple support requests.
- Team-oriented with a proactive approach to problem-solving.
- Strong documentation and organizational skills.
Experience Level: Mid-Level (4-6 years)
Languages: Arabic & English (Mandatory)
Joining time frame: Immediate
Requirements
- •Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field
- •4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles
- •Experience supporting Microsoft 365 environments
- •Knowledge of Active Directory and Microsoft Intune
- •Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi)
- •Experience with Windows 11 administration and troubleshooting
- •Fluent in Arabic and English (spoken and written)
- •Experience Level: Mid-Level (4-6 years)
Nice to Have
- •Knowledge of Microsoft Defender and security best practices
- •ITIL Foundation certification
- •Microsoft Certified: Modern Desktop Administrator or equivalent
- •Experience with access control systems and card management solutions
- •Experience with ticketing systems and SLA-driven support environments
Responsibilities
- •Microsoft 365 Administration
- •Microsoft Intune (MDM/MAM) management
- •Active Directory Users Computers management
- •Azure Entra ID (Azure AD) administration
- •Endpoint Patching Updates
- •Microsoft Exchange Online support
- •Network and Wi-Fi Troubleshooting
- •Printer Management Systems
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The ATS View
- See what VAM Systems's hiring system sees in your CV
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
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