Head of Supply Chain, DTC Health & Wellness

About Us

Hyprwork is a fast-growing operator that builds and scales direct-to-consumer brands in health and wellness. Our flagship brand, Rejuvacare, proved the model, with products like RejuvaKnee that help adults reclaim mobility and live with less pain, trusted by over 400,000 customers and shipping primarily to the United States. We have scaled 12x in a single year to nearly 150 people across more than 15 countries, and our focus now is building and scaling the next generation of brands in the portfolio. We are remote-first, async-first, and we hold a high standard of accountability across everything we do.

The Role

Hyprwork's entire physical business runs through OEM manufacturing in China and cross-border fulfillment into the United States: roughly 100,000 units per month, around 20 SKUs, three categories, and growing fast as we launch new brands. We are hiring a Head of Supply Chain to own that function end to end.

Here is the core of the job. You will build and lead our China execution team, from a distance. That means hiring and shaping the on-the-ground people in China (sourcing, QC, factory coordination), directing them from a timezone that overlaps with both their working hours and our US leadership, and setting the standard that makes the whole thing perform. You are the head of the function, and the China team is yours to build. At the same time, you are hands-on enough to deal with suppliers and factories directly when it matters, you are comfortable in a negotiation or a quality conversation yourself, not only through your team.

This is a director-level, function-ownership role. You design the supply chain, own its cost architecture, build the demand planning discipline, run dual sourcing as policy, and close the quality loop with factories. You report to the Director of Operations and partner with the founders on launches.

What You Will Own

Supply chain strategy and network design. Owning the end-to-end architecture from factory floor to customer door: supplier network, warehouse and 3PL footprint in southern China, carrier mix, and the roadmap that scales all of it for a multi-brand portfolio. Defining what the chain needs to look like two quarters from now and building toward it.

Demand planning and S&OP. Building a real planning discipline: demand forecasts tied to sales velocity, campaign calendars, and launch schedules, with inventory targets of six to eight weeks of coverage held deliberately rather than accidentally. Balancing stockout risk against cash tied up in inventory, and making that trade-off visible to leadership.

Sourcing and supplier strategy. Owning the OEM supplier portfolio: qualification, commercial negotiation across pricing, MOQ, payment terms and lead times, dual sourcing on high-velocity products as standing policy, and the supplier scorecard that keeps performance honest. Holding the two to three week request-to-warehouse-ready sourcing standard as the portfolio grows, and directing the China-based sourcing function rather than doing every negotiation personally.

Logistics and cost architecture. Owning per-unit landed cost as a managed number. Current per-shipment costs run six to eight dollars and the mandate is to drive them toward industry benchmarks through competitive bidding, volume-based negotiation, and routing discipline across two or more shipping partners. Managing cross-border logistics for both DTC and the Amazon FBM channel.

Quality and returns. Owning the returns and defect management loop with Customer Support: tracking quality patterns, taking them back to factories with data, and preventing recurrence structurally. Quality is a system you design, not a stream of incidents you absorb.

Building and leading the China execution team, remotely. Hiring, structuring, and directing our on-the-ground people in China (sourcing, QC, factory coordination) from your timezone. Setting cadence, standards, and accountability so factory issues get caught and resolved without you being physically present. Building the team out as the portfolio grows, and being hands-on with suppliers and factories directly when the situation calls for it. Traveling to China periodically for audits, key negotiations, and relationship building.

Requirements

What We Are Looking For

Proven experience building and directing a China-based execution team remotely, while based elsewhere. This is the core requirement. We are not looking for someone based in China, and we are not looking for someone who runs suppliers alone through third-party agents. We are looking for someone who has hired and led people on the ground in China from a distance, and made them perform, while staying close enough to the work to negotiate with suppliers and handle factory issues directly when needed. Willingness to travel to China periodically is expected.

Hands-on fluency with China suppliers and factories: you can run a price or MOQ negotiation, qualify a factory, and resolve a quality issue yourself, not only supervise someone who does. You know the commercial mechanics (payment terms, lead times, freight forwarding economics, volumetric weight pricing, single-source risk) firsthand.

A track record of building and developing teams. You have hired, coached, and raised the standard of the people under you, and you can describe how you turned executors into owners. The L3A standard at Hyprwork is developing other leaders and owning team outcomes, not just delivering personally.

A location that allows meaningful daily overlap with both Chinese working hours and an 8am to 12pm EST collaboration window. Eastern Europe, Turkey, and the Middle East are natural fits for this bridge, though we are open to any location that makes the timezone math work.

Fluency in the commercial mechanics of China manufacturing: factory qualification, MOQ and payment term negotiation, freight forwarding economics, volumetric weight pricing, and the failure modes of single-source dependency.

Strong English communication, written and spoken, under operational pressure and in leadership settings. This role reports upward to leadership, negotiates outward with partners, and coordinates across a globally distributed team, and clarity is non-negotiable in all three directions.

Comfort operating remote-first and async-first, with documented decisions, proactive escalation, and outcomes-based accountability. You do not wait for perfect tools: you can hold ERP-grade discipline on Google Sheets while you build what comes next.

Benefits

What We Offer

A fully remote position with real ownership over a function the entire business depends on. Competitive compensation, paid time off, a wellness stipend, a company-funded computer allowance after a tenure milestone, a monthly bonus structure, a birthday gift card, an in-country meetup allowance, and a leadership offsite. Direct exposure to founders and the mandate to build the supply chain organization for a multi-brand portfolio. The collaboration window for live work is 8am to 12pm EST; outside of that, we default to async.