Events Billing Coordinator

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.

• Learning opportunities with some of the best professionals the region has to offer.

• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.

• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:

• World class training and development, including leadership development.

• Recognition programs.

• Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!

• Discounted food & drink in all our restaurants and bars.

• Discounts for your friends and family.

• Unlimited career opportunities (Internationally and locally)

• Medical and Life insurance

• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

OUR EXPECTATIONS FROM THE ROLE:

Assisting the event planners with the billing process for events and group room reservations from the turnover from sales till the post-event phase; conducts daily bill review according to the Marriott standards and drives the ESS Overall Billing experience. Maintains ownership of the deposit schedule, processes payments and makes sure that the Paymaster accounts are closed within 5 working days; attends the monthly credit meeting.

Core Work Activities:

• Serve as the billing point of contact for customers and event organizers.

• Ensure smooth handover from Sales to Event Planning.

• Review contracts and billing terms for compliance.

• Identify and resolve billing issues proactively.

• Monitor open PM accounts and follow up as needed.

• Verify reservation routing and banquet charges.

• Process deposits and credit card payments in Opera.

• Prepare and issue final invoices.

• Address guest billing inquiries and concerns.

• Maintain accurate billing records and policy compliance.

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: More than 2 years of experience in large scale hotel events or accounting department.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.