Door Attendant - Rooms Division - Jumeirah The Red Sea

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job

An exciting opportunity has arisen for a Door Attendant to join the Rooms Division team at Jumeirah The Red Sea.

The main duties and responsibilities of this role include:

• Greet all guests entering and leaving the hotel entrance, using appropriate salutations to maintain a welcoming atmosphere.
• Open the car door for all guests arriving or leaving from the main entrance, greeting them with a warm smile and welcoming them on arrival and departure.
• Coordinate with bell attendants to ensure luggage and parcels are removed from vehicles of arriving guests and arrange for their delivery to guest rooms.
• Handle the safe storage of luggage in the storeroom, ensuring it is always kept clean and tidy.
• Hail taxis for guests using the designated taxi company, open taxi doors, and help guests to be seated, providing appropriate assistance as required.
• Receive incoming packages, letters, and documents for guests, record their acceptance, and arrange timely delivery to the recipients.
About You

• Leverage at least 1 year of hospitality experience to effectively communicate and collaborate across internal and external stakeholders.
• Collaborate closely with internal departments (Front Office, Housekeeping, Security, Valet) to ensure smooth daily operations and guest service alignment.
• Coordinate with teams to address guest needs, support service delivery, and maintain consistent luxury standards across the operation.
• Interact directly with guests, handling feedback and resolving issues to ensure a high level of satisfaction.
• Manage relationships with external stakeholders including outsourced staff and cleaners, ensuring service quality and compliance with standards.
About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Locally relevant benefits as determined by the property