Coordinator - Guest Services

Qiddiya Investment Company is seeking a dynamic Coordinator for Guest Services to join our vibrant team. As the first point of contact for our guests, you will play an essential role in delivering unforgettable experiences and showcasing our commitment to excellence. You will be responsible for managing guest inquiries, providing assistance, and ensuring our services meet the highest standards.

Key Responsibilities

- Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room.

- Maintain reception and common spaces in a tidy and clean condition.

- Connect and transfer calls to relevant department/stakeholder and handle queries as needed.

- Assist the HR team with onboarding and termination activities and processes.

- Conduct basic clerical tasks such as copying documents, booking meeting rooms, etc.

- Receive and distribute delivery mails to appropriate stakeholders in an accurate and timely manner.

- Arrange airport collection to specified individuals as and when needed.

- Maintain office supplies and services such as stationery, equipment, etc.

Requirements

• Diploma or Bachelor’s degree in Hospitality Management or related field.
• Experience in guest services or hospitality role.
• Exceptional communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Fluency in both Arabic and English is preferred.