Content Operation Coordinator

Responsibilities:

• Assist with Liaison Tasks
Help communicate and coordinate between technical teams and content operations to ensure smooth workflow.

• Support Workflow Optimization
Assist in improving and refining operational workflows to help the team meet creative and business goals.

Prepare and submit detailed weekly reports to the line manager, including:

• Titles pending board approval

• Recently approved titles with projected/actual ROI

• Outstanding titles with clearly defined next steps

• Help Prioritize Requests
Support the team in organizing and prioritizing incoming tasks and requests to ensure smooth processing.

• Assist with System Updates
Help track and report minor system adjustments needed for delivery and compliance.

• Support Data Collection & Reporting
Collect and organize data related to content lifecycle stages (script, production, release, postmortem).

• Collaborate Cross-Functionally
Work with team members and other departments to understand challenges and provide coordination support.

• Help Manage Content Committees
Assist in preparing materials for the Creative Reading Committee and Screening Committee.
Help organize screening sessions and gather feedback.

• Support Content Assessment
Help review content proposals, presentations, and scripts by gathering necessary information and compiling feedback.

• Assist in Market Research
Help maintain databases of industry stakeholders and monitor regional TV series production updates.

• Support Viewing Committee Members’ Contracts and Payments
Assist in managing the contracts and monthly payments for Viewing Committee members, ensuring timely processing and accurate record-keeping.

• General Team Support
Aid the team in task tracking and issue resolution to help deliver content operations effectively and on time.

Requirements:

• 1-2 years experience in related field
• Bachelor’s degree in a Mass Communication or Media
• Good time management and organizational skills

• Clear and polite communication

• Ability to collaborate with different teams

• Willingness to learn and support tasks proactively

• Basic data handling and reporting skills

• Attention to detail and reliability