Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group
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Job Purpose:
• To achieve monthly KPIs assigned
• To ensure that telesales activities are directed to meeting sales targets.
• To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
• To manage relationships of assigned portfolio through outbound channels along with Personal Loan Sales and Fulfillment.
• Generating revenue through Personal Banking Personal Loan Sales.
• Ensuring end to end customer service, ensuring quality growth in earnings through focused penetration of target segments with optimal risk propositions.Key Result Areas
• Meeting the KPI Targets set in term of revenues Through PL Sales and PL Fulfillment.
• Acquire new Business through Cross sell to increase penetrations.
• Managing assigned Leads via CRM within the agreed TAT (Drop Offs).
• Ensure controls requirement of the business are adhered to in line with Bank policies to ensure quality growth in business.Knowledge Skills and Experience
• Strong analytical, logical skills
• Sound market knowledge and Personal Banking understanding.
• Sound technical skill set across diverse products.
• Diploma / Highschool, 1- 2 years of relevant work experience in Personal Banking in the functions of PMU/ Relationship Management/ Tele Sales/Services.
Requirements
- •Achieve monthly KPIs for telesales and sales targets
- •Maintain service standards and monitor performance
- •Manage relationships of assigned portfolio
- •Generate revenue through Personal Banking Personal Loan Sales
- •Ensure end-to-end customer service and quality growth
- •Strong analytical and logical skills
- •Sound market knowledge and Personal Banking understanding
- •Diploma/Highschool with 1-2 years of relevant experience
Nice to Have
- •Sound technical skill set across diverse products
Responsibilities
- •Meet KPI targets in revenues through PL Sales and PL Fulfillment
- •Acquire new business through cross-selling
- •Manage assigned leads via CRM within agreed TAT
- •Ensure adherence to business controls and bank policies
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