Assistant Manager_Quality
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• Work closely with Technical designer for fabric swatch approvals / product construction approvals / line drawing approvals
• Product sample - conduct sample inspection for the new product and submit inspection report to the respective category buyer
• Ensure SASO (SABER) Registration & certification of all furniture products as per KSA requirement. Coordinate with Supplier for timely SASO inspection completion
• Product packaging, assembly manual, SASO & composition labels approval
• Product lab testing - Liaison with supplier and testing labs (Intertek, SGS, BV) for all furniture products testing Ensure that inhouse inspection is done for New product and report is shared with the Category Buyer
• Third party inspection/Smart fortune/Ascent furniture - To provide approval to inspection report for sample inspection, pre-production sample, mass production and inspection certificate
• Work closely with warehouse team to resolve customer complaint related to technical issues
• Work closely with finance team to validate monthly claims summary and loose component for all location
• Store visit to monitor and get store feedback on product quality, assembly issue and packing issue
• Debugging and supporting Corporate supply chain team for any furniture issue raised in weekly SOH
• Ensure QMS claims, Supplier claims, PQR (Product quality report), shipment claim, SED (Short/Excess/Damage) and WMS trouble coded damage for all the locations are done within the TAT in coordination with the Buyers
• Coordinate with the Imports team during payment for any inspection failure or claims
• Weekly meeting with all category buyers to follow up on the product quality issue
Requirements
- •Work closely with Technical designer for fabric swatch/product construction/line drawing approvals.
- •Conduct sample inspection for new products and submit reports.
- •Ensure SASO (SABER) Registration certification of all furniture products as per KSA requirement.
- •Coordinate with Supplier for timely SASO inspection completion.
- •Approve product packaging, assembly manual, and SASO composition labels.
- •Liaise with supplier and testing labs for product testing.
- •Ensure in-house inspection is done for New product.
- •Resolve customer complaints related to technical issues with the warehouse team.
Nice to Have
- •Liaison with third-party inspection agencies.
- •Participate in weekly meetings with category buyers to follow up on product quality issues.
Responsibilities
- •Oversee product quality assurance and compliance with KSA standards (SASO/SABER).
- •Manage sample inspections, testing, and report submissions.
- •Approve product packaging, manuals, and labels.
- •Coordinate with suppliers, testing labs, and internal teams for quality control.
- •Resolve technical and quality-related customer complaints.
- •Validate monthly claims and component summaries with the finance team.
- •Conduct store visits to monitor product quality and gather feedback.
- •Support the corporate supply chain team with furniture-related issues.
Related Jobs
- Test your resume against Landmark Group's ATS
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60 seconds. $3.99 one-time.