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We are looking for a proactive and detail-oriented Partner Support Specialist to join our team. In this role, you will be the first point of contact for our partners (restaurants/merchants), ensuring their operations run smoothly by resolving issues quickly, maintaining high service quality, and driving continuous improvement.

This role is ideal for someone with a strong quality mindset, excellent problem-solving skills, and a passion for delivering outstanding partner experiences.

Requirements

• Minimum 1 year in customer/partner support, account coordination, or operations.
• Confident troubleshooting skills.
• Strong written and verbal communication in English (additional local language(s) a plus); able to simplify complex issues.
• Organized, detail-oriented, and calm under pressure.
• Experience with a ticketing system (e.g., Zendesk, Freshdesk), CRM, and basic spreadsheets for case notes and reporting.
• Willingness to work shifts, evenings/weekends, and local holidays on a rotation as the business requires.
• Strong quality mindset.
• Ability to manage multiple tasks and prioritize effectively; ticket queues and chat/phone channels.Benefits

• Be part of a fast-paced, impact-driven environment
• Opportunity to grow into advanced support or quality-focused roles
• Work closely with cross-functional teams to improve partner experience

","requirements",[149,150,151,152,153,154,155],"Minimum 1 year in customer/partner support, account coordination, or operations","Confident troubleshooting skills","Strong written and verbal communication in English","Organized, detail-oriented, and calm under pressure","Experience with a ticketing system (e.g., Zendesk, Freshdesk), CRM","Basic spreadsheets for case notes and reporting","Willingness to work shifts, evenings/weekends, and local holidays","niceToHave",[158],"Additional local language(s) a plus","responsibilities",[161,162,163,164,165,166,167],"Act as the first point of contact for partners (restaurants/merchants)","Ensure partner operations run smoothly","Resolve issues quickly","Maintain high service quality","Drive continuous improvement","Manage multiple tasks and prioritize effectively","Handle ticket queues and chat/phone channels","applyUrl","/jobs-apply?slug=partner-support-specialist-ninja-riyadh","applyMethod","external","contactWhatsApp","createdAt","2026-05-20T14:34:06.913Z","postedAt","2026-05-20T14:06:03.000Z","expiresAt","featured","urgent","sticky","highlightColor","source","workable","employmentType","full-time","sourceLanguage","en","originalTitle","originalDescription","seoQuality","full",{"_74":193,"_76":194,"_78":195,"_80":196,"_66":197,"_83":198,"_85":199,"_87":200,"_89":201,"_91":202,"_93":203,"_95":204,"_97":98,"_99":100,"_101":102,"_103":104,"_105":106,"_107":205,"_108":109,"_110":109,"_111":112,"_113":109,"_114":109,"_115":116,"_117":-5,"_118":-5,"_119":116,"_120":116,"_121":206,"_131":207,"_141":86,"_143":212,"_145":213,"_147":214,"_156":219,"_159":220,"_168":227,"_170":171,"_172":-5,"_173":228,"_175":229,"_177":-5,"_178":116,"_179":116,"_180":116,"_181":-5,"_182":230,"_184":185,"_186":187,"_188":-5,"_189":-5,"_190":191},"79127","sales-associate-primark-doha-festival-city-qatar-alshaya-group-doha","Sales Associate - Primark - Doha Festival City - Qatar","Alshaya Group","alshaya-group","https://menajobs.me/img-company?slug=alshaya-group&size=sm","5000+","Alshaya Group is a major international retail franchise operator with a presence in multiple regions. It operates a wide range of leading international brands in various sectors including fashion, food, and health & beau","https://alshaya.com","Qatar","QA","Doha","Fashion",{"_123":116,"_124":116,"_125":116,"_126":116,"_127":116,"_128":116,"_129":116,"_130":116},[208,209,210,211],"customer service","retail sales","stock management","point of sale","Provide excellent customer service and maximize sales in a retail environment, ensuring high brand standards.","

The Role:

As a Sales Associate you will work as an individual and as part of a team to provide customers with a complete service and an enjoyable shopping experience in order to maximise sales.

You will also ensure that you have the most up-to-date product knowledge, that stock loss risks are minimised, and that the brand is represented to the required standard.

Qualifications & Requirements:

You will have/be:

- A passion for customer service.

- The ability to carry out manual duties, stand for long periods of time, and lift light to medium loads.

- Basic IT skills.

",[215,216,217,218],"Passion for customer service","Ability to stand for long periods","Basic IT skills","Ability to lift light to medium loads",[],[221,222,223,224,225,226],"Provide complete customer service","Ensure an enjoyable shopping experience","Maximize sales","Maintain up-to-date product knowledge","Minimize stock loss risks","Represent the brand to the required standard","/jobs-apply?slug=sales-associate-primark-doha-festival-city-qatar-alshaya-group-doha","2026-05-20T12:06:15.236Z","2026-05-20T12:06:15.198Z","pageup","companyLogoUrl","actionData","errors"]

Admin tMart — Position Closed

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Admin tMart — Position Closed

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