Teller- UAEN only ( Abu Dhabi )
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Responsibilities
• Provide high levels of customer service of Cash/ teller function by efficiently handling the process and by reducing customer waiting time and service time.
• Consistently meet and exceed service standards set for the customer services.
Service Quality & Business Operations Control
• Adherence to all established Banks’ Policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality and low level of operational risk
• To eliminate the risk of cash difference by ensuring compliance to the Bank’s cash control procedures as well as the Central Bank requirements.
Internal Process
• Checking notes & denominations to ensure accurate delivery of cash to customers.
• To perform the financial transactions (Cash Management, Security items, Cheques) timely & accurately.
• To facilitate and participate in any branch projects (Service Quality Programs, Process changes, Sales… etc).
• Responsible of custodianship of securities as assigned by the Branch Manger
• To facilitate and participate in the achievement of branch sales target.
Training & Development
• Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures.
• Maintain effective relationship with supervisors and peers to ensure teamwork.
Requirements
- •High level of customer service
- •Efficient handling of cash and teller functions
- •Reduce customer waiting and service time
- •Adherence to bank policies and procedures
- •Compliance with cash control and Central Bank requirements
- •Accurate financial transaction processing (cash, cheques)
- •Attendance at training programs
Nice to Have
- •Experience in banking operations
- •Knowledge of security items
Responsibilities
- •Handling cash/teller functions efficiently
- •Reducing customer waiting time
- •Ensuring compliance with cash control procedures
- •Performing financial transactions (cash, securities, cheques)
- •Participating in branch projects
- •Custodianship of assigned securities
- •Achieving branch sales targets
- •Maintaining effective relationships with supervisors and peers
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- Get your ATS score for Emirates Islamic Bank in 30 seconds
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
Emirates Islamic Bank offers a comprehensive range of Sharia-compliant banking products and services for individuals and businesses. It serves customers across the UAE.
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