NMC Healthcare
Submission & Resubmission Team Lead
🇦🇪 Abu Dhabi, UAE🔄 Hybrid
Team LeadershipSOP DevelopmentProcess ImprovementQuality AuditKPI ManagementData Analysis
At a Glance
- Category
- 🚢 Logistics & Supply Chain
- Level
- Senior
- Type
- Full-time
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60 seconds. $5.88 one-time.
- Lead, coach, and manage the Submission & Resubmission team to achieve departmental KPIs.
- Monitor daily submission and resubmission activities to ensure accuracy and timeliness.
- Review rejected or returned submissions, identify root causes, and implement corrective actions.
- Develop and maintain standard operating procedures (SOPs) for submission workflows.
- Ensure compliance with company policies, payer/client requirements, and applicable regulations.
- Coordinate with internal departments such as Operations, Quality, Billing, Coding, Customer Service, and IT to resolve submission-related issues.
- Analyze submission trends, rejection patterns, and team performance metrics.
- Prepare daily, weekly, and monthly operational reports for management.
- Conduct quality audits and provide feedback and training to team members.
- Drive process improvement initiatives to enhance productivity and reduce turnaround time.
- Manage workload distribution and resource planning to meet service-level agreements (SLAs).
- Support system upgrades, process automation, and implementation of new workflows.
Requirements
- •Experience in leading, coaching, and managing a team
- •Ability to monitor daily submission and resubmission activities
- •Knowledge of identifying root causes for rejected submissions
- •Experience in developing and maintaining Standard Operating Procedures (SOPs)
- •Ability to coordinate with cross-functional departments (Operations, Billing, IT, etc.)
- •Analytical skills to monitor trends and performance metrics
- •Experience in conducting quality audits and providing team training
Responsibilities
- •Lead, coach, and manage the Submission Resubmission team to achieve departmental KPIs
- •Monitor daily submission and resubmission activities for accuracy and timeliness
- •Review rejected/returned submissions and implement corrective actions
- •Develop and maintain SOPs for submission workflows
- •Ensure compliance with company policies and payer/client requirements
- •Coordinate with internal departments to resolve submission-related issues
- •Analyze submission trends, rejection patterns, and team performance metrics
- •Prepare daily, weekly, and monthly operational reports for management
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What's Your Score?
- See the score NMC Healthcare's ATS gives your resume
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
GCC Info
Company
NMC Healthcare
5000+ employees
NMC Health is one of the largest private healthcare providers in the UAE. It operates hospitals, day surgery centers, and clinics across the country.