Strategic Account Manager, Legal

Thomson Reuters is the global market leader in content, AI and software solutions. We empower legal & Tax professionals within law firms, corporates, governments, and academic institutions with intelligent data and software solutions that help in making confident decisions and reinventing the way they do their work. Thomson Reuters is looking for a Strategic Account Manager, Legal for MENA region based in Dubai to cover the whole legal solutions portfolio.

The role is focused on growing and retaining revenue while expanding the market share of Thomson Reuters legal content, legal tech, and legal AI solutions within designated strategic accounts and territory. It involves opening and winning new business to expand Thomson Reuters' footprint in the region within designated accounts. The person in this role will act as an active hunter and farmer, seeking out opportunities and progressing commercial conversations with clients. They will also develop and maintain high-level relationships in order to ultimately drive revenue growth. In addition, the role requires developing and executing a territory and account strategy, collaborating with various internal teams to deliver a comprehensive product offering that meets overall customer needs. Finally, the individual will be responsible for developing key stakeholder communities, both internally and externally.

About the role

As a Strategic Account Manager, you will:

• Act as an expert for legal tech/AI solutions and advise clients to improve work efficiency.

• Selling TR legal solutions to existing and new clients within the designated territory.

• Maintain deep knowledge of the designated accounts/territory and the clients’ workflow and challenges.

• Strategically develops, executes and maintains a growth-centric business plan and own overall strategy for revenue growth.

• Develops strong, high level, contact network within the designated territory including C and E level executives and department heads.

• Establishes strong, long-term customer relationships and identifies new business opportunities and maintains relationships with key decision makers.

• Applies knowledge of business and its constituent workflows to conceive and position value-added solutions to promote sales and revenue growth.

• Maintain accurate pipeline on salesforce for forecast and reporting purposes.

• Maintains up to date product knowledge on all products and solutions. Serves as a business advisor to promote long term relationships with the client and drives overall customer satisfaction.

About You

To be considered for the role of trategic Account Manager, you will have:

• Experience working with (Corporates, governments, and law firms) in MENA markets.

• Self-starter with a strong sales experience, preferably within the legal/regulatory / SAS related field with a legal/ technology/business educational background or related field.

• Fluency in English, Arabic is a plus.

• Strong understanding of customers and their business model and workflows.

• Strong relationship building skills and experience in establishing C level relationship.

• Proven commercial experience in a customer facing environment required.

• Problem solving skills and ability to understand, articulate, structure and solve client needs.

• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.

• Strong collaboration skills & strong interpersonal skills.

• Self-confident and comfortable working under limited supervision.

• A desire to compete and win business in a team setting. Wide contact network across MENA region would be an advantage

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.