Store Manager - Alo Yoga - Kuwait

Role Objective

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

What we are looking for :-

We are looking for a strong, established Store Manager who reflects ALO Yoga’s positioning as a luxury, trend-leading lifestyle brand, delivering an exceptional, high-touch level of customer experience.

Key requirements & scope:

• Female candidates preferred; Arabic-speaking strongly preferred

• Proven experience as a Store Manager in a luxury / premium retail environment

• Demonstrated ability to lead large teams, including:

• Assistant Store Managers

• Visual Merchandisers

• Frontline sales teams

• Strong focus on clienteling, brand storytelling, and elevated customer service standards

• Ownership of visual execution, store performance, and operational excellence

• Close collaboration with Marketing teams on:

• In-store activations

• External brand events & community engagements

• Regular performance reporting and alignment with the Area Manager

• Confident leader who represents the brand externally and internally

Business Leader

· Develop and execute the store’s retail strategies

· Local market knowledge of clientele base and brand competitors

· Aware of business trends that relate to the success of the store

· Demonstrate strong business acumen through KPI’s to develop and support business driving strategies

· Lead team by leveraging company tools, incentives & strategies to support meeting sales goals

People Leader

· Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do

· Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching

· Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction

· Establish internal & external pipeline through succession planning and recruitment strategy

Operations Leader

· Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies

· Oversee and support execution of key operational and visual guidelines

· Champion strong visual standards for the salesfloor by leveraging business performance data

· Support a safe work environment and efficient operation

Business Partner

· Collaborate with cross-functional business partners to support organizational goals

· Be a brand ambassador and create a store culture that aligns with Alo’s mission

· Demonstrate an ability to navigate the organization with a balance of business need and brand culture

· Create and implement effective communication strategies throughout store

General Manager Qualifications:

· 5+ years of retail or related industry leadership experience

· Working knowledge of MS Office (Word, Excel and Outlook)

· Extraordinary interpersonal and communication skills, both verbal and written

· Agile with the ability to handle multiple tasks in a changing environment

· Highly Motivated by driving business in a fast-paced, innovative environment

· Business owner mindset with an entrepreneurial spirit

· Independent work ethic, time management skills, and personal accountability

· Aligns with and embodies Alo’s guiding principles

· Ability to lift, push, carry or otherwise move up to 50 pounds

· Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

· Ability to stand and move for an entire shift