Sr. Specialist Special Projects & Performance

Company Description

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.

Job Description

Role Summary

Senior Specialist, Special Projects & Performance role is part of the regional Chief Business Officer organizational structure. The role involves analyzing talabat’s business performance, preparing data-driven insights for senior management, conducting in-depth market analyses to unlock topline and bottom-line opportunities, leading special projects, and ensuring talabat is on track to hit PnL targets.

What’s On Your Plate?

This role will help drive strategic projects and generate insights for the business. The individual will be working very closely with senior management and be responsible for four main scopes:

Reporting Business Performance:

• Analyze Data: Dive into talabat’s performance metrics, identifying key trends, anomalies, and areas for improvement.

• Prepare Reports: Create comprehensive and insightful reports for senior management, highlighting key drivers of change and actionable insights.

• Communicate Findings: Present findings in a clear and concise manner, often translating complex data into understandable recommendations for decision-makers.

Conducting Analytical Deep Dives:

• Country-Specific Analysis: Perform detailed analyses of different talabat markets, focusing on identifying turnaround opportunities, growth and profitability areas.

• Cross-Functional Collaboration: Work with various departments to understand and address cross-functional issues impacting business performance.

• Strategy Development: Develop and recommend strategies based on analysis to improve overall performance and achieve business objectives.

Special projects:

• Launching new products: Develop business use cases with innovative ideas and bring them to life by working on their implementation, ensuring they align with strategic goals and add value to the business.

PnL management:

• Budgeting: Collaborate with local teams to develop talabat’s yearly budget, setting growth and profitability goals.

• PnL management: Ensure that budgets are adhered to consistently across the organization and proactively identify and pursue opportunities to exceed financial targets and enhance overall profitability.

What Did We Order?

• Thought Leadership ability to drive innovation and impact

• Strong data analysis skills with the ability to work with large datasets, and advanced proficiency in BigQuery, Tableau, and analytics tools such as Looker

• Analytical Mindset with strong problem-solving skills with a focus on data-driven decisions

• Curiosity, eagerness to learn, explore, and drive creative solutions.

• Stakeholder Management skilled in engaging and managing diverse stakeholder interests

• Cross-Functional Collaboration effective in working with teams across different functions to achieve common goals

• Experience with financial modelling and PnL analysis strongly preferred

• Experience using SQL, BigQuery, Looker, Tableau strongly preferred