Shift Manager | Riyadh Air

Job Link: https://ziphire.hr/job/cf46aec8-ee6a-4d5c-8d80-d5b91f2e0d8f

Riyadh Air is seeking a dedicated Shift Manager - Line to join our dynamic team within the hospitality industry. This pivotal role is essential in ensuring the seamless operations of our line staff during peak hours, directly impacting customer satisfaction and operational efficiency. As a Shift Manager, you will be at the heart of our commitment to delivering exceptional service, making you a crucial driver of our organizational success.

In this role, you will oversee daily operations, manage staff schedules, and ensure that all service standards are met consistently. You will be responsible for training and mentoring your team, fostering a collaborative environment that encourages excellence and innovation. Your leadership will not only involve managing day-to-day activities but also responding to guest feedback, resolving any issues swiftly, and communicating effectively with other departments to enhance the overall guest experience.

The ideal candidate will possess a strong background in hospitality management, with a proven track record of leading teams in fast-paced environments. A degree in Hospitality Management or a related field is preferred, along with excellent communication and problem-solving skills. Your ability to thrive under pressure and inspire your team will be key to your success in this role.

Joining Riyadh Air offers a unique opportunity to be part of a pioneering brand in the hospitality sector. As we redefine air travel experiences, you will play a vital role in shaping our service culture, making this an exciting time to contribute to an organization that values innovation, excellence, and employee growth. If you are passionate about hospitality and eager to lead a dedicated team, we invite you to take the next step in your career with us.

Requirements

• •Degree in Hospitality Management or a related field preferred
• •Experience in hospitality management
• •Proven leadership experience in fast-paced environments
• •Strong communication skills
• •Strong problem-solving skills
• •Ability to work under pressure
• •Experience in team management
• •Experience in customer service
• •Commitment to service excellence
• •Passion for the hospitality industryBenefits

• •Unique opportunity to be part of a pioneering brand in the hospitality sector
• •Exciting time to contribute to an organization that values innovation
• •Focus on employee growth
• •Opportunity to shape service culture
• •Involvement in redefining air travel experiences