Service Ambassador- UAEN only
Before You Apply
- See if your CV survives Emirates Islamic Bank's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
Key Responsibilities:
• Greet and welcome customers professionally as they enter the branch
• Identify customer needs and direct them to the appropriate staff or service channel (e.g., teller, banker, ATM)
• Educate and assist customers with digital banking tools, mobile apps, and self-service kiosks
• Manage lobby traffic, maintain queue flow, and reduce customer wait times
• Handle basic customer inquiries regarding account information, branch services, and product offerings
• Promote bank products, services, and special offers aligned with customer needs
• Collect and act on customer feedback to improve service delivery
• Support branch operations with administrative tasks as needed
• Ensure the lobby and self-service areas are clean, orderly, and fully stocked with marketing materials
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Follow all bank policies, procedures, and compliance regulations
Job Skills & Qualifications:
• High school diploma or equivalent
• Prior experience in customer service, retail, or hospitality; banking experience a Plus Strong interpersonal and communication skills.
• Basic knowledge of banking products and digital tools.
• Ability to manage multiple tasks and prioritize in a fast-paced environment
What we offer you:
• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class Learning & Development platform and career development
• Generous annual leave entitlement and Private Healthcare
• Preferential banking facilities for employees.
Requirements
- •High school diploma or equivalent
- •Prior experience in customer service, retail, or hospitality
- •Strong interpersonal and communication skills
- •Basic knowledge of banking products and digital tools
- •Ability to manage multiple tasks and prioritize
Nice to Have
- •Banking experience a Plus
Responsibilities
- •Greet and welcome customers
- •Identify customer needs and direct them
- •Educate and assist customers with digital banking tools
- •Manage lobby traffic and reduce wait times
- •Handle basic customer inquiries
- •Promote bank products and services
- •Collect customer feedback
- •Support branch operations and administrative tasks
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- See if your CV survives Emirates Islamic Bank's ATS filters
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
Emirates Islamic Bank offers a comprehensive range of Sharia-compliant banking products and services for individuals and businesses. It serves customers across the UAE.
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